Black Forest Auto Works Inc

5.0 (672reviews)
100%
20 Cottage Row,  Glen Cove,  NY  11542

Black Forest Auto Works has an established presence in the market for 40 years and currently operates as a DRP facility for carriers such as GEICO and Liberty Mutual, with an emphasis on quality repairs and structured workflow.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (672)

My Experience

Likely to Recommend

Repair Quality

Black forest is the best. The job was done meticulously and on time.

Customer Service

Black forest is the best. The job was done meticulously and on time.

Likely to Recommend

Repair Quality

Customer Service

Michelle kept me informed about the status of my car's repair and was extremely professional.

My Experience

Brian and staff do a fantastic job of taking care of their customers as well as the vehicles that they repair. First class operation.

My Experience

Very friendly and run the business very efficiently.

Likely to Recommend

Repair Quality

Customer Service

Michele was great to workwith

My Experience

Everything about Black Forest is outstanding. The work, customer service and the professionalism. Impeccable as always.

My Experience

My Experience

I will forever use this company to do any and all repairs, body work and maintenance on my cars ! They were hones, t superb with communication between my insurance company and getting my car repaired to the highest standard ! Cant praise them enough !

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Everything was easy and well done

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Quick professional timely

Customer Service

My Experience

THE BEST ready when promised car clean and all completed as scheduled. And the nicest staff.

Likely to Recommend

Highly recommend

Repair Quality

Perfect

Customer Service

Best place for car repair. Great people

My Experience

Always a great experience with Black Forest Auto Works. Courteous, professional, and great communication

Likely to Recommend

I have already recommended Black Forest to my friends and neighbors

Repair Quality

Friendly and professional service. Excellent communication skills. Black Forest made the whole experience, pleasant and efficient

Customer Service

My experience at Black Forest was as painless as could be. The knowledgeable staff at Black Forest made the entire repair process easy. From start to finish, I received notifications on the status of the work being done.

My Experience

The staff and their team were amazing. I would recommend Black ForestAuto works to all

My Experience

Great job on the repair, friendly service and completed sooner than expected

Likely to Recommend

Repair Quality

Great job, very professional Good customer service Highly recommend

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My car looked brand new. Clean inside and out , you even replaced my green stripe superb service and friendly people. I recommend you to my friends and family.

Likely to Recommend

Repair Quality

Thanks again for a fantastic repair you even replaced my green stripe.the car was cleaned inside and out , superb service

Customer Service

Likely to Recommend

Repair Quality

Prompt, courteous and very helpful

Customer Service

Loved the up dates via text

Likely to Recommend

I would recommend your shop to all who need vehicles repaired.

Repair Quality

I get you went above and beyond with my car repair. Very very satisfied and would recommend you to anyone who needs repairs to their vehicle ❣️

Customer Service

I was kept informed of the progress of the repairs.

Likely to Recommend

Repair Quality

Customer Service