Black Forest Auto Works Inc

5.0 (672reviews)
100%
20 Cottage Row,  Glen Cove,  NY  11542

Black Forest Auto Works has an established presence in the market for 40 years and currently operates as a DRP facility for carriers such as GEICO and Liberty Mutual, with an emphasis on quality repairs and structured workflow.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (672)

Likely to Recommend

Repair Quality

Customer Service

My Experience

My car looks brand new again

Likely to Recommend

They did a great job

Repair Quality

My car looks brand new

Customer Service

Kind, hardworking, salt of the earth people

Likely to Recommend

Repair Quality

Customer Service

Easiest to work with and flawless result.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Have no complaints

Repair Quality

Have used them 2x and both times I’ve been very satisfied with the quality of the work done and the time frame it is done in. Very accommodating to work with. Would use them again.

Customer Service

Very accommodating

Likely to Recommend

Repair Quality

Amazing work!

Customer Service

My Experience

I knew immediately I was in good hands. Michelle was so thorough and capable I trusted her completely. Everyone in the office was kind. And the car came out beautifully and in a quick turnaround-everything was seemless.

Likely to Recommend

Repair Quality

They did an awesome job. The service was amazing. Highly recommended.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Black Forest was fantastic. Professional, helpful and he work was perfect.

Likely to Recommend

The only shop I go to these days. Would always recommend.

Repair Quality

Black Forest did a great job restoring my car to its original state before the comprehensive damage.

Customer Service

They would always answer the phone if I called. I could ask questions and get answers, but not a lot of details.

Likely to Recommend

Repair Quality

Customer Service

Very professional and knowledgeable people who help us and made a quick and easy turnaround fixing our vehicle.

Likely to Recommend

Repair Quality

Very good jog and service!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Black Forest staff are so personable, friendly, and easy to work with. They took care of everything and made my repair so easy to process. Enterprise car rental was all set up and ready when we got to the shop. They repaired my truck with white glove service. I highly recommend Black Forest to everyone!

Likely to Recommend

top notch shop. would highly recommend Black Forest to a friend and or family member!!

Repair Quality

totally satisfied with the work done on our car. Thank you to a wonderful staff of people. Special thanks to Michelle. She's an asset to your business.

Customer Service

Amazing job. Wonderful caring staff! Thank you many times over for the beautiful job you did on our car. An extra thanks to Michelle. She’s an asset to your business. Brilliant!!!! Happy Holidays to you all….Tom & Bev.

Likely to Recommend

Repair Quality

They did a great job! No complaints at all. Thank you!

Customer Service