Black Forest Auto Works Inc
Black Forest Auto Works has an established presence in the market for 40 years and currently operates as a DRP facility for carriers such as GEICO and Liberty Mutual, with an emphasis on quality repairs and structured workflow.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Owner and staff very professional and friendly
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car looks new! The Status provided each day was much Apriciated. Thank you so much. My family was impressed by the excelent repairs made, thank you!
My Experience - 5.0/5.0 -
My car looks great! Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks brand new!!
Customer Service - 5.0/5.0 -
Michele was especially helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Took care of all the details. Just had to drop car off and pick it up. They dealt with insurance
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Brian and Michelle are the Best
My Experience - 5.0/5.0 -
The car looked brand new. It was a job well done. I would not hesitate to recommend this shop to anyone. In fact, it was my son who recommended I bring my car to Black Forest. Thank the team- they should be proud of their work !!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Car looks great. There may be a few gremlins in the repair. I am still trying to figure that out. If not, I would rate a 10
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Good job no comments
Customer Service - 4.5/5.0 -
Black forest was really good I had no problems with him and I would go to them again they did a good job with my car
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Amazing fast service, knowledgeable staff.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The service at Black Forest was absolutely amazing. The owner and staff were easy to work with and communicate very well. I would 100% recommend this place.
My Experience - 5.0/5.0 -
My car looks brand new. Great craftsmanship and helpful staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair came out perfect
Customer Service - 5.0/5.0 -
Very professional and did a great job on my car
My Experience - 5.0/5.0 -
Excellent service in a timely fashion I would highly recommend
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
You did a wonderful job. And I will recommend Black Forest to my friends and family.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
100% satisfied.
Customer Service - 5.0/5.0 -
I was 100% satisfied ❤️
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very sweet people the owner was a doll the girl who works at desk extremely sweet and I did a great job of my car
My Experience - 5.0/5.0 -
I was satisfied with their service. They were efficient .I thank the team for the work well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 4.0/5.0 -
Everything was very rushed except getting the car fixed which took longer than expected.. i. Was told to bring it in over labor day weekend. And couldnt get a rental at Enterprise where they sent me and couldn’t even get a ride home.. i kept getting messages for the wring dates from outside service. They couldnt give me A replacement for piece under my license or fix one i gave back.
Customer Service - 2.0/5.0 -
I wrote most of this in the last one . Shouldn’t have taken my drivable car and had me go to enterprise who treated me like a criminal or homeless person. And gave me no car and wouldnt give me ride home. I never could get anything from my car. I got no help transferring from rental carr go my car. I got erroneous messaged abiut when car would be fixed. Didn’t out licese om piece i gave in.