Black Tie Collision 59

4.8 (831reviews)
97%
12402 Eastex Freeway,  Houston,  TX  77039

In operation 3 years.

Black Tie Collision is an innovative, leading-edge repair facility that utilizes the latest technology in automotive collision repair. We have the latest technologically advanced equipment, and the most advanced training and technicians. We are family and customer oriented, and our number one goal is to perform "Always Our Best For You". Come see us for your automotive repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (831)

My Experience

Customer service was amazing, and I really loved that they gave you step by step updates of your vehicle’s status. My car looks brand new again! Thank you!

My Experience

Thank you for the repairs on my daughters car! I know the hail damage was extensive, but you kept us updated throughout the entire time.

My Experience

Amazing work done on my truck. My truck looks like brand new. The staff was super friendly and helpful when it came down to dropping the truck off and explaining the process of what'll happen to the truck. Highly recommend for people to bring vehicles here.

Likely to Recommend

Best shop around!!

Repair Quality

The work and quality that was done on my truck was perfect. Brought my truck back to its original form and done in a short time.

Customer Service

Customer service was nice. Everyone was really helpful.

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Repair Quality

I absolutely loved this shop definitely will be coming back for repairs! I loved the staff they were amazing and time efficient!

Customer Service

Returned Clean

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Repair Quality

Everything went great,great job done.

Customer Service

My Experience

Awesome service. All around. Car looks great. Young girl at drop off was great. Candy at pick up was great. Great place.

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Returned Clean

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Repair Quality

This is the second time I use black tie. Both have been great experiences. My car looks like new every time. Prompt, professional, excellent service. Thank you.

Customer Service

My Experience

My car looked good as new the service was very friendly and to the point. I was satisfied and would recommend.

Likely to Recommend

Repair Quality

I was unsatisfied with my service as after I picked up my vehicle, it had more issues than it did upon me turning the vehicle in after my minor finder bender accident. The cosmetic damage was fixed, but the sensors were messed up and it now displays a malfunction warning every time my front sensors go off, as well as states my key is not detected. I followed up with them and am currently waiting on a follow up appointment to fix the issue, and I went to the Nissan dealership to explain the situation and showed them the repair paperwork, and they stated during the repairs a few possibilities could have taken place to cause this issue. Hopefully they will be able to resolve this matter, as it was no problem when I turned in my car after the accident

Customer Service

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Returned Clean

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Returned Clean

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Returned Clean

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Repair Quality

Thanks for the great job! Everything looks very nice, I’ll recommend Black Tie Collision to all my friends.

Customer Service

Everybody is very polite

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Your employees are excellent all of the from day one I was very very pleased I'm glad I chose you'll. The only problem was my door handle and your team said they were going to fix it other than that I am 110% SATISFIED your whole team was AWESOME I PROMISE I WILL RECOMMEND YOU TO WHOMEVER NEEDS COLLISION SERVICE YOU GUYS EARNED AN A+ in my book

Customer Service

Returned Clean

My Experience

The work looks excellent.

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Customer Service

My Experience

Black Tie the truth! Kept me updated on the progress of my repair daily, the car was clean and the customer service was out of sight. Hopefully i never need them again, but after any collision Black Tie is the place to be!

My Experience

You guys are very thorough and very detailed… Thanks

My Experience

Black tie collision did an amazing job on my 2016 Chevrolet Silverado . They left my truck like new again. They communicate with me through out the repair. I can say they are the best place to get your vehicle repaired.

Likely to Recommend

I would recommend. Super happy

Repair Quality

Black tie collision did an amazing job

Customer Service

I am very satisfied they stayed in contact with me threw all the processed.

My Experience

Very Satisfied i 10 10

Likely to Recommend

Repair Quality

Customer Service

Returned Clean