Blackburn Motor Co.

4.7 (117reviews)
94%
2195 N. Frontage Rd.,  Vicksburg,  MS  39180

In operation 90 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (117)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its excellent service quality, with many highlighting outstanding repair work that restored vehicles to like-new condition. Communication was a standout strength, with customers appreciating frequent text and phone updates throughout the repair process, eliminating the need to follow up. Timeliness was also well-received, as several vehicles were completed ahead of schedule. A few customers noted areas for improvement, including upfront transparency about repair timelines, occasional cleanliness concerns upon vehicle return, and isolated quality issues such as overspray and non-functioning components post-repair. Overall, the majority of customers expressed high satisfaction and willingness to recommend the shop.
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"Customer service was great. I was updated via text frequently throughout the process. Thank you for the terrific service."
"... I did not have to call and keep asking for info. Yall kept informed via text and it was greatly appreciated. Also yall took care of all payments with our insurance ..." Read more
"Great communication throughout the repair process."
"Great body work and replacement parts with OEM. I liked the text with updates on progress."
"It was ready early and your team communicated so well throughout."

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

There was over-spray on the windshield, that affected my vision every time the sun hit the windshield. Why did you all not rinse it off? Had it been rinsed off, you would have seen the over-spray. Anytime a car is painted, it's supposed to be rinsed off. My car was not dirty when I brought it in, therefore I was expecting it to be rinsed off, at least out of consideration.

Likely to Recommend

I would because overall I've always had great service at Blackburn.

Repair Quality

Over-spray on my windshield

Customer Service

Very punctual, respectful, and engaged

Returned Clean

Likely to Recommend

Blackburn is the place to go!

Repair Quality

Thank you blackburn, your people did a fantastic job on my toyota!

Customer Service

Brooke is a sweetheart, she also did a fantastic job! Thank you Brooke

Returned Clean

My Experience

Thank you so much! Job well done and in little time. I will definitely recommend your shop to others.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very impressed with the service provided. Thank you for your professionalism and prompt service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Very pleased

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Blackburn Body Shop did an awesome job. They kept me updated during the process AND they completed the repair earlier than expected. I definitely recommend Blackburn Body Shop.

My Experience

Great and quick service

Likely to Recommend

Excellent service

Repair Quality

Prompt friendly service

Customer Service

Friendly

Returned Clean

Likely to Recommend

We have already bragged to so many about the experience.

Repair Quality

We had an amazing experience and have told so many people. The work was so fast and perfectly done. Your team was great at communicating too. A+ all around!

Customer Service

Returned Clean

My Experience

My Experience

Truck looked really good.

Likely to Recommend

Parts issues are somewhat out of the control of shop so I wouldn’t hold that against their work.

Repair Quality

Truck bed looks like new. Bedliner looks newer than new.

Customer Service

Everyone was courteous and forthcoming about the work on the truck.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Satisfactory results thank you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Window is now not working correctly slowly goes up and making a loud sound

Customer Service

Returned Clean