Blackburn Motor Co.

4.8 (127reviews)
94%
2195 N. Frontage Rd.,  Vicksburg,  MS  39180

In operation 90 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (127)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its high-quality repair work, with many noting that vehicles were returned looking brand new or better than expected. Timeliness was a strong highlight, with several customers mentioning repairs completed ahead of schedule. Communication was frequently commended, particularly the proactive text and phone updates that kept customers informed throughout the process. Friendly, professional, and courteous staff were repeatedly noted as a standout feature. A few customers pointed out areas for improvement, including upfront honesty about repair timeframes, cleanliness of vehicles upon return, and ensuring all components function correctly post-repair. Overall, the majority of customers expressed high satisfaction and willingness to recommend the shop.
Select to learn more
"... detail made the entire process incredibly smooth. The repair work looks flawless, and I truly appreciate that my car was returned to me clean and ahead of ..." Read more
"Excellent service; on time and within the approved estimate. Updates were very helpful."
"I think the quality of the repair was outstanding. But, I feel I was somewhat deceived. On my initial visit, I was ..." Read more
"... amazing experience and have told so many people. The work was so fast and perfectly done. Your team was great at communicating too. A+ all around!" Read more
"Great service and excellent workmanship"
"Customer service was great. I was updated via text frequently throughout the process. Thank you for the terrific service."
"... I did not have to call and keep asking for info. Yall kept informed via text and it was greatly appreciated. Also yall took care of all payments with our insurance ..." Read more
"I appreciated all the follow-up calls and texts."
"Great body work and replacement parts with OEM. I liked the text with updates on progress."
"Great communication throughout the repair process."

My Experience

Phone calls request information were answered promptly by a real person ; each person I had questions for answered appropriately, effeciently, and cheerfully, giving the information requested. My vehicle looks great after repairs were completed.

Likely to Recommend

For sure

Repair Quality

Completely satisfied. Great job!

Customer Service

Excellent service

Returned Clean

Likely to Recommend

There work was done professionally

Repair Quality

Customer Service

Job well done

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thanks Everyone! Our vehicle looks great!

Likely to Recommend

Repair Quality

The job was done very well and finished about 10 days quicker than expected. Everyone at the shop was very friendly and polite!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great customer service and done in a timely manner.

Customer Service

Returned Clean

My Experience

Great service and excellent workmanship

My Experience

Dear Blackburn Body Shop Team,I am writing to express my sincere gratitude for the outstanding service you recently provided on my vehicle.Your professionalism, clear communication, and attention to detail made the entire process incredibly smooth. The repair work looks flawless, and I truly appreciate that my car was returned to me clean and ahead of schedule.It is rare to find a business that combines high-quality craftsmanship with such exceptional customer service. I will certainly recommend Blackburn Body Shop to any family or friends in need of repairs.Thank you again to everyone involved for a job well done!

My Experience

I was completely satisfied with the repair work and the fast time is was completed. I have had two trucks repaired there and am happy with the repairs.

Likely to Recommend

Repair Quality

Really satisfied with my repair on my truck and this the second repair on a truck I had and they were very good. No problems

Customer Service

Returned Clean

My Experience

Great Job πŸ‘ No complaints πŸ‘Œ thanks

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

There was over-spray on the windshield, that affected my vision every time the sun hit the windshield. Why did you all not rinse it off? Had it been rinsed off, you would have seen the over-spray. Anytime a car is painted, it's supposed to be rinsed off. My car was not dirty when I brought it in, therefore I was expecting it to be rinsed off, at least out of consideration.

Likely to Recommend

I would because overall I've always had great service at Blackburn.

Repair Quality

Over-spray on my windshield

Customer Service

Very punctual, respectful, and engaged

Returned Clean

Likely to Recommend

Blackburn is the place to go!

Repair Quality

Thank you blackburn, your people did a fantastic job on my toyota!

Customer Service

Brooke is a sweetheart, she also did a fantastic job! Thank you Brooke

Returned Clean

My Experience

Thank you so much! Job well done and in little time. I will definitely recommend your shop to others.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very impressed with the service provided. Thank you for your professionalism and prompt service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very pleased

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Blackburn Body Shop did an awesome job. They kept me updated during the process AND they completed the repair earlier than expected. I definitely recommend Blackburn Body Shop.

My Experience

Great and quick service