Blaise Alexander Ford - Mansfield
In operation 9 years.
"The quality you expect, the service you deserve." For almost 50 years, Blaise Alexander Collision Center of Mansfield has proudly delivered the safest, highest-quality auto body repairs. We know accidents are stressful, so we handle everything from meticulous vehicle blueprinting to managing your insurance claim directly. To ensure your ultimate safety on the road, our repair process strictly adheres to factory OEM procedures on every vehicle. Our facility features a dedicated team of elite, I-CAR Platinum-certified technicians equipped with the industry's latest advanced collision repair technology. We welcome all insurance providers and coordinate seamlessly with your adjuster to guarantee a smooth, hassle-free claims process. Trust your vehicle to a local team that guarantees unmatched precision and exceptional customer service. Use the scheduler on our profile to book your repair estimate today!
- Free Estimates
- Insurance Company Assistance
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Highly recommended this shop.
Repair Quality - 5.0/5.0 -
We had a wonderful experience with Blaise Alexander Ford body shop. They completed the work in two weeks and did a fantastic job.They kept us well informed about the progress. The staff was great to work with. I would highly recommend them if you need repairs on your vehicle. Super job ♥️🥰
Customer Service - 5.0/5.0 -
They were informative and helpful. Great staff and friendly.♥️
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 0.5/5.0 -
Customer service was very sad. We kept getting passed around from service to collision back to operator to service to collision. Seemed no one was in charge and no one had a clue what was going on. Actually got a call once asking us to bring the car back because parts were in. I told the guy the car is in your parking lot. Has been there for weeks. Go find it.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Thier work is very good
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Slow but not there fault took 2 months for deer damage and the guy put me on a license plate holder to hold my Philadelphia eagles license plate
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Satisfied with the work but I fail to see why after I received a voice mail on September 4 stating that all the parts were in that it took till October 10 to get my car back. Needless to say I was not happy.
Customer Service - 4.0/5.0 -
I think I was just strung along
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0 -
Thirty-one days in the shop and no updates sent via email or phone----only communication was if I stopped in.
Likely to Recommend - 0.5/5.0 -
I would have if I had been made whole either by you or the insurance company however I am going to end up paying for the repairs because someone backed into my parked car!!!
Repair Quality - 0.5/5.0 -
Your collision center letter states “restore to pre-loss condition “ my door locks, remote start and clock worked when I dropped my car off and didn’t work when I picked it up. I have not been made whole either by your corporation or the insurance company. I am not likely to ever use your services or purchase a new vehicle from you because of this incident
Customer Service - 1.5/5.0 -
My experience with “Jason’s” efforts was satisfactory however I’m completely dissatisfied with the outcome recognizing he probably didn’t have the authority to make things right
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
They did amazing with my car, my only problem is they never contacted me for anything. I only learned progress or quotes because I called in myself to ask. I thought that was strange as last time they worked on a car for me they were amazing at also keeping in contact.
Customer Service - 3.5/5.0 -
Last time they were amazing with customer service. This time around they failed to contact me for anything. I actually did not receive a single call from start (including estimate) until the day i could pick it up. I had to call myself n ask questions. They did say they hired someone new for the job...but the new person failed to make the calls. Juat found it strange as last time they were amazing at keeping in contact and keeping me in the loop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My vehicle was taken care of quickly and looked great when I picked it up.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We were very happy with the service personnel and the repairs to our truck.