Blaise Alexander Hazleton

4.6 (604reviews)
91%
508 Susquehanna Blvd.,  Hazle Township,  PA  18202
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Shop AssistantSparkles

9 years at this location.

"The quality you expect, the service you deserve." At Blaise Alexander Collision Center of Hazleton, safety and precision are our top priorities. We deliver the highest-quality auto body repairs by combining a meticulous vehicle blueprinting process with strict adherence to factory OEM procedures. We know accidents are stressful, so our on-site PA-licensed estimators handle everything from structural evaluations to managing your insurance claim directly. Our state-of-the-art facility features 25 repair bays staffed by I-CAR certified technicians equipped with the latest collision repair technology. For flawless cosmetic restorations, we utilize in-house paint mixing and a down-draft spray booth to guarantee an exact factory color match. We welcome all insurance providers, coordinate seamlessly with your adjuster, and provide premium convenience with our covered drop-off and pick-up area. Book your repair estimate on our profile today!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (604)

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My Experience

Nice job

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My Experience

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Not able to give the work they do 100% of their attention

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My Experience

Very helpful with our current situation. Kept me up to date and surprisingly quick turnaround can't thank them enough!

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Repair Quality

quick response and repair was great ! thank you all!

Customer Service

very nice people

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My Experience

We were kept informed on completion date. Everything was done correctly and we are happy with the service

My Experience

Great job and friendly service. It looks like it did before the collision. Thank you.

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Repair Quality

Car looks great. However, I had it back twice to get headlights adjusted and they still aren’t quite right.

Customer Service

Customer service was fantastic. Answered my questions and always available. They did say to go back if headlights still aren’t right but I don’t have time to be back and forth.

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To be honest it’s the little things that count. I get people make mistakes in everything we’re all human. However the difference is being transparent about it and not just lie your way out of it blaming someone that’s not in the room. Also like I said with the cleanliness how do you over look something like the floor mats and door sills? You were in and out of that truck multiple times during the process but just felt cleaning the outside was satisfactory and leaving the rest of your mess on the customer? Literally that’s the first thing you see when you open the doors but someone just decided to say don’t worry about it that’s fine and just ship it out the door.

Repair Quality

The work itself looks great and I have no issues there.

Customer Service

Well the process was less than pleasing. I had brought my vehicle in with a paint defect to be repaired under warranty. I brought it over to the body shop and the staff had come out and looked at it. They took pictures for the warranty process and said they would be in touch within a week that the manager was currently on vacation. Well 3 weeks went by so I called for a status update and was told no update yet. So I waited an additional week and called again and was told they need more pictures of the vehicle. So I guess I was supposed to just know that since there was no phone call stating that. So I brought it over immediately and they took literally the same exact pictures as the first time it was there now a month ago. I was then told I would find out within the week and then be scheduled for the following week possibly that someone else is on vacation now. Then I arrived to drop off the vehicle for the work asked for a loaner and was told oh Chad is on vacation now I don’t know if I can get you one today. My point is you guys lost the original pictures and didn’t want to admit it because there was no reason to take the same exact ones over if gm was supposedly asking for additional pictures like you had said. Which I had verified with gm headquarters when I called and put a case in so I know you just lied to me. Also I understand people take vacations as my job does the same however we still operate just fine. So if you can’t support work if someone is on vacation than you probably need to hire more people. Moral of the story is this was drug out over 1 1/2 months that it should’ve been a lot shorter process. The customer service was horrendous.

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My Experience

Everyone was professional and repair work was great. I would recommend your body shop.

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All went well. Very satisfied with repair. Done in a timely manner

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Fantastic service, couldn’t be more satisfied with the work.

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Nice repair and completed on time

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My Experience

Great people!!! amazing work!

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Great job!!

Repair Quality

Always amazing great experience!!!

Customer Service

Everyone is so nice and very accommodating!! Big thanks to everyone!!

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My Experience

nice guys, good communication