Blaise Alexander Hazleton
9 years at this location.
"The quality you expect, the service you deserve." At Blaise Alexander Collision Center of Hazleton, safety and precision are our top priorities. We deliver the highest-quality auto body repairs by combining a meticulous vehicle blueprinting process with strict adherence to factory OEM procedures. We know accidents are stressful, so our on-site PA-licensed estimators handle everything from structural evaluations to managing your insurance claim directly. Our state-of-the-art facility features 25 repair bays staffed by I-CAR certified technicians equipped with the latest collision repair technology. For flawless cosmetic restorations, we utilize in-house paint mixing and a down-draft spray booth to guarantee an exact factory color match. We welcome all insurance providers, coordinate seamlessly with your adjuster, and provide premium convenience with our covered drop-off and pick-up area. Book your repair estimate on our profile today!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
The rubber shield the width of the car under the front bumper was damaged in my accident but not replaced. The front bumper was replaced. The scraped and bent shield looks crappy.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything is OK. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I would recommend your business to anyone looking to get their vehicle fixed
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0 -
Grease/oil stains on my vehicle seating that will be expensive to get professionally cleaned
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
I had to have sent back to correct an issue with my wipers not working properly
Customer Service - 5.0/5.0 -
Very responsive and professional
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality job done promptly.
Customer Service - 5.0/5.0 -
Courteous
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0 -
I called everyday for a week and no one ever answer led the phone or called me back.
Customer Service - 1.0/5.0 -
See previous comment about phone calls.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You were understanding and did your best. The confusion with State Farm was not your fault. The getting some parts not your fault but disappointing.
Customer Service - 5.0/5.0 -
They were awesome.
Returned Clean
Likely to Recommend - 0.5/5.0 -
Based on the quality of work, I would never recommend this shop to anyone in need of auto repairs.
Repair Quality - 0.5/5.0 -
I was in an accident in March and my insurance provider uses your collision care center for repairs. After two months without a vehicle, I picked my car up on 5/12/23. I was handed my keys and left - no review of vehicle was provided; therefore, I began my own assessment of repairs in which I was easily able to point out four flaws on the vehicle. This led to further inspection that uncovered several other items that were not properly repaired. After inspection, I called my insurance provider to reopen my claim for my vehicle not being properly repaired. I now have to take my car back again. I am extremely dissatisfied and questioning the credibility of your business.
Customer Service - 3.5/5.0 -
The female employee was always very kind and pleasant, however to fully rate the overall customer service I was not satisfied with the communication by other employees within the collision center. This is due to lack of communication and the care given to ensuring my car was fully properly repaired.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
They did a great job.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Wonderful job thank you
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The interior cab was absolutely covered in dust, I already vacumed it out and it took an hour and half , now I have to wash/wipe it out. I’m a construction contractor and we never, never, never leave a project filthy like your staff did ! Paint overspray also on exterior black rubber panel ?
My Experience - 5.0/5.0 -
Job well done! Your staff is awesome. They all are patient, knowledgeable, friendly, and professional. I would recommend this team to everyone! Thank you all for your terrific service.
Likely to Recommend - 5.0/5.0 -
There's nothing negative I would say to anyone regarding your staff, procedures, workmanship and courtesy.
Repair Quality - 5.0/5.0 -
Your staff is friendly, professional, and knowledgeable. Each person I interacted with treated me with courtesy, patience, and were all very organized.They're a wonderful team!
Customer Service - 5.0/5.0 -
Same thing. They're professional, friendly, courteous, and very organized. Treated me with kindness, patience, and professionalism.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repairs were well done. Dealership personnel were very personable and kept me well informed as to the progress of repairs. Couldn’t be more pleased. 5 stars!!
My Experience - 0.0/5.0 -
The repair overall looked okay. There was a paint chip on the handle of the door that they repaired though. My problems mainly stemmed from the people in the auto shop. The accident happened at the end of august. When I got in contact with Blaise, they told me that I could bring it in anytime the week of September 12th. I called that day just to make sure that I could bring it in, and they told me I had no appointment and would have to wait until the following month to bring my car in ALTHOUGH no one told me that I had to schedule an appointment to have an estimate, they simply told me to bring my car in during the week of September 12. So now it is already October and still no estimate. I finally was able to get my estimate, and it was sent to me November 2nd. After that estimate was sent to me, no one contacted me at all to reach out about the estimate, all they did was email it to me in which I did send an email back and no one responded to me (although in the email it said please reach out if you have any questions). So I did contact them asking them about the estimate and they said the parts would be ordered and they would call me when they got the parts in. I waited almost 2 months and no one called me. I called and they told me that eco sport parts are hard to find and that they are still waiting on parts to come in. On February 16th I went into the dealer and they told me there was no order for car parts ever put in. Karl put the order in and once again I waited over a month. I visited the shop again, and they said “we have the parts and will give you a call in a couple weeks for when to bring your car in”. A couple of weeks went by and no call. I called and they said “they forgot to call me the week before to make an appointment”. After I got my appointment I brought my car in and dropped it off. I asked about how long it would take since I had a rental and the rental wanted to know about how long I would need it for. Karl told me they would give me a call that day when they started working on my car and I said no problem. They never gave me a call that day or the next day. I called the auto shop after those two days and asked what was going on with my car and a woman answered and said she would call me back with a more detailed answer but all Karl told her was that they were working on it. I gave her my number and she never called me back. So the whole time they were working on my car I had no clue how it was going, what they were doing, or anything. They finally gave me a call saying that my car was done and when I got in there, they made me sign two papers, handed me my keys and that was it. I went out to check the car and that’s when I saw the paint chip in the handle. At this point I didn’t even want to tell them because of the run around that this company has put me through. It was an awful experience that I had to go through to get my car fixed.
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
It was okay, but there was a chip in the door handle
Customer Service - 0.5/5.0 -
The repair overall looked okay. There was a paint chip on the handle of the door that they replaced though, which makes me upset because I expected everything on that door to be in top shape. My problems mainly stemmed from the people in the auto shop. The accident happened at the end of august. When I got in contact with Blaise, they told me that I could bring it in anytime the week of September 12th. I called that day just to make sure that I could bring it in, and they told me I had no appointment and would have to wait until the following month to bring my car in ALTHOUGH no one told me that I had to schedule an appointment to have an estimate, they simply told me to bring my car in during the week of September 12. So now it is already October and still no estimate. I finally was able to get my estimate, and it was sent to me November 2nd. After that estimate was sent to me, no one contacted me at all to reach out about the estimate, all they did was email it to me in which I did send an email back and no one responded to me (although in the email it said please reach out if you have any questions). So I did contact them asking them about the estimate and they said the parts would be ordered and they would call me when they got the parts in. I waited almost 2 months and no one called me. I called and they told me that eco sport parts are hard to find and that they are still waiting on parts to come in. On February 16th I went into the dealer and they told me there was no order for car parts ever put in. Karl put the order in and once again I waited over a month. I visited the shop again, and they said “we have the parts and will give you a call in a couple weeks for when to bring your car in”. A couple of weeks went by and no call. I called and they said “they forgot to call me the week before to make an appointment”. After I got my appointment I brought my car in and dropped it off. I asked about how long it would take since I had a rental and the rental wanted to know about how long I would need it for. Karl told me they would give me a call that day when they started working on my car and I said no problem. They never gave me a call that day or the next day. I called the auto shop after those two days and asked what was going on with my car and a woman answered and said she would call me back with a more detailed answer but all Karl told her was that they were working on it. I gave her my number and she never called me back. So the whole time they were working on my car I had no clue how it was going, what they were doing, or anything. They finally gave me a call saying that my car was done and when I got in there, they made me sign two papers, handed me my keys and that was it. I went out to check the car and that’s when I saw the paint chip in the handle. At this point I didn’t even want to tell them because of the run around that this company has put me through. It was an awful experience that I had to go through to get my car fixed.