BMW & Mini of Pittsburgh Certified Collision
In operation 59 years.
We are a certified BMW and MINI collision center. Our expertise is not limited to BMW and MINI. We welcome all makes and models. All our work is warrantied by any BMW and MINI dealer nationwide. Our team works with all insurance carriers and serve as your advocates throughout the repair process. We hold ourselves to a high standard and work hard to meet yours! Ways to contact us are listed below: Recommended Towing # (412) 622-0447 Dealership # (412) 682-0788
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Chinese
- French
- German
- Korean
- Arabic
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
This is going to be complex: Initially getting the car in and worked on was painless. The unasked for aggressive and devious attempt by the sales department to get me to trade my vehicle in for a lesser vehicle was dishonest. The way that the individual presented it was as a great deal. He offered 60% of my vehicle's value, offered a lesser vehicle for sale, and sold the lesser vehicle at a higher price than it was worth while stated that he had a special deal for me. That was disingenuous and dishonest. This attempt at a sale was done before the car was complete and the timing made it appear as though the company was waiting to see if I'd take the sale before continuing. Finally the company attempted to sell me 800$ in unnecessary repairs for my inspection. When questioned (I had just had my oil changed), they cited major engine work and damage. When I further pushed the subject and stated that I had not authorized engine work nor was engine damage reported, they again changed their story and stated that it was offered as needed extras. When asked why, they were unable to provide a reason as to why. This is a dishonest and predatory tactic to increase sales and repairs. I had to question everything; the company definitely tried to take advantage of me at every turn.
Repair Quality - 4.0/5.0
Customer Service - 1.0/5.0 -
This is going to be complex: Initially getting the car in and worked on was painless. The unasked for aggressive and devious attempt by the sales department to get me to trade my vehicle in for a lesser vehicle was dishonest. The way that the individual presented it was as a great deal. He offered 60% of my vehicle's value, offered a lesser vehicle for sale, and sold the lesser vehicle at a higher price than it was worth while stated that he had a special deal for me. That was disingenuous and dishonest. This attempt at a sale was done before the car was complete and the timing made it appear as though the company was waiting to see if I'd take the sale before continuing. Finally the company attempted to sell me 800$ in unnecessary repairs for my inspection. When questioned (I had just had my oil changed), they cited major engine work and damage. When I further pushed the subject and stated that I had not authorized engine work nor was engine damage reported, they again changed their story and stated that it was offered as needed extras. When asked why, they were unable to provide a reason as to why. This is a dishonest and predatory tactic to increase sales and repairs. I had to question everything; the company definitely tried to take advantage of me at every turn. The needed repairs were well done.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
I was very satisfied with the efficiency in communication that P&W gave me, updating with the progress of the car over almost 3 week period getting work and having the rental car process be the easiest i’ve ever dealt with. I will say the work on the car is fantastic along with the detailing, however, there was a minor scrape in the paint on the rear driver side door handle that I was assuming might be leftover adhesive or something while getting work done but it is indeed just a scratch in the paint. I am not too particular but being that the driver side door and rear driver side door were the doors getting completely redone i was surprised that the attention to detail which was very high in other areas of fixing my Jetta, was possibly overlooked or not fixed as far as this minor cosmetic flaw on the handle.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Parts were the hold out. We had to wait for deliveries.
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was very friendly and helpful.
Likely to Recommend - 5.0/5.0 -
Not as of yet. Hopefully no!
Repair Quality - 5.0/5.0 -
I’m old and have had other occasions to have body work done.My experience was nothing short of perfection. Thanks to everyone!
Customer Service - 5.0/5.0 -
When I got there my car was not going to be drivable for the three days until my rental car.. The customer service took it upon herself to get a mechanic to make my car drivable.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was helpful throughout the process from the estimate to picking up the car after all the repairs had been done.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very likely!
Repair Quality - 5.0/5.0 -
Excellent customer service& body work.
Customer Service - 5.0/5.0 -
Excellent!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I received the best service ever.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Pick up was very slow. The car was not washed and vaccines. I was told that the touch up painting of the nicks on the drivers side door were complementary. There was a $32 charge on the invoice for this.
My Experience - 5.0/5.0 -
A Job Well Done. Donny greeted me and kept me informed from start to finish.