BMW of Annapolis Collision Center

4.9 (2,258reviews)
98%
31 Old Mill Bottom Rd N,  Annapolis,  MD  21409

In operation 18 years.

Anne Arundel County's only BMW and MINI Certified Collision Center. BMW Factory-trained technicians, BMW-approved facility, equipment and tooling and the only place to get BMW's ColorSystem, a new, state-of-the-art, environmentally-friendly waterborne refinish product specifically engineered for BMW/MINI vehicles.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
BMW
I-Car

Reviews (2,258)

Likely to Recommend

Repair Quality

The service was excellent and the car looks perfect!

Customer Service

Our service had to be rescheduled b/c my husband was hospitalized. Rachel was so understanding and rescheduled at our request when it was more convenient for us. She was kind, courteous and her team did an excellent job. Thank you!

Returned Clean

Likely to Recommend

They were great to work with and the personnel was very friendly and kept me updated

Repair Quality

Customer Service

Excellent customer service. Sarah from the shop was wonderful to work with and did an excellent job

Likely to Recommend

10 if communication was better.

Repair Quality

Customer Service

Contacting people at the service center was very difficult.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I took my car to BMW collision and they did an amazing job. Sarah did an amazing job. She made sure my car perfect before I picked it up. My car looks brand new.

Customer Service

Great customers service by Sarah.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

The ladies in the office service was excellent. Pleasant and professional.

Likely to Recommend

Repair Quality

Dylan kept me up to date on status of vehicle. Very courteous.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Sarah was great!

Customer Service

Returned Clean

Likely to Recommend

I have already recommended this shop

Repair Quality

The rear bumper looks perfect

Customer Service

Sarah provided amazing customer service from start to finish

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Rachel was amazing and extremely helpful. The car was done ahead of time and she was great at letting me know what to expect. From the moment I realized my car was hit to I received it back looking like nothing ever happened.

Likely to Recommend

I used to go to Towson for service, but after this experience I will now be coming to Annapolis again.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The workmanship was fine. The cost ending up being $700 more than the original estimate based on items not seen

Customer Service

Returned Clean

Likely to Recommend

i always get our repair work done by the body shop when needed

Repair Quality

sarah did a great job helping me and the work was done well too.

Customer Service

Sarah is great

Returned Clean

Likely to Recommend

Repair Quality

Best service department ever. Easy to schedule, easy check in, on schedule. Jane King is awesome.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very professional experience.

Customer Service

Returned Clean