Bob Boyd Ford
Bob Boyd Collision Center is a family owned and operated automotive collision and body shop repair facility in Lancaster Ohio. We strive to exceed complete customer satisfaction with superior quality of workmanship, providing unmatched collision repair services to our community. What separates us from the others is our state of the art equipment, quality of materials, our high quality of service and our expert technicians coupled with (limited lifetime) guaranteed auto body repairs. We use original parts, or parts at least equal to or better than the original manufacturers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and great people! Everyone was super helpful and patient with all my questions. Really appreciate everything!
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0 -
Body work great but they had perfect opportunity to also fix my passenger side of bed and didn't even ask. Just stupid.
Repair Quality - 1.5/5.0 -
Sad that I'm disappointed with the service
Customer Service - 2.0/5.0 -
Nice but ineffective
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Will and Rafaela were great in the collision center and treated us with respect and care.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Truck looked like it had never been in an accident because the quality of the work was excellent.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Thank you for the thorough explanation of repairs!
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Customer service is not there.
Repair Quality - 1.5/5.0 -
Could never get an answer on the phone when I called. No matter what time I called. Always got a run around. Very disappointed. Was told I would be sent a copy of bill and never have.
Customer Service - 1.0/5.0 -
Would call and leave messages and no response. Had to call different number to office to even try to reach someone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always do a great job for us.
Customer Service - 5.0/5.0 -
Great job as you have in the past.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Very professional, kept me updated with repairs, definitely recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
It was a real pleasure working with Will in the collision center
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
Repairs were excellent but staying updated was a challenge. I called for most information.
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
Minimal follow-up from staff. I had to call several times for updates.