Bob Boyd Ford
Bob Boyd Collision Center is a family owned and operated automotive collision and body shop repair facility in Lancaster Ohio. We strive to exceed complete customer satisfaction with superior quality of workmanship, providing unmatched collision repair services to our community. What separates us from the others is our state of the art equipment, quality of materials, our high quality of service and our expert technicians coupled with (limited lifetime) guaranteed auto body repairs. We use original parts, or parts at least equal to or better than the original manufacturers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
They found the problem with my vehicle, and promptly took care of me and my vehicle. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Well done Roger and staff at body shop!
My Experience - 5.0/5.0 -
I like that you keep customers updated on the progress on their repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks to Brent and the whole crew. The repair took longer than expected, but at the end of the hunt, it's about the finished product. Thanks again.
My Experience - 0.0/5.0 -
the time was to long
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone in collision and at hertz were very nice and helpful and I’m very happy that my car was fixed quickly and it looks great! Thank you!
My Experience - 5.0/5.0 -
Repairs were done in the time frame as stated and were done well. I am very pleased and would recommend you to my friends (who also crash stuff😁).
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Not happy. Now have to bring it back because repair was incorrectly done. More time, more gas, more car rental fees. Gas tank replaced an now gauge doesn't work. Really????... anyway. Then after having truck for a week .. they cchange date of pickup to 5 days later, then call me at last minute and say that it is ready if I can get there in 20 minutes to pick it up. Procrastination ...then a rush job to get it fixed. I am pissed off. Pa0ul 7403802231
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
We got email updates on the repair progress for over a week and the repairs weren’t even started. The paint job is mediocre. It should have been blended to make a transition to the rest of the car which was immediately pointed out from another person. The repairs were never discussed before, during or at pick up. I think a month is a bit excessive for the repair job. The front end still makes noise when driven.