Bob Jeannotte Buick-Gmc
Bob Jeannotte Buick GMC is a full service collision and mechnical repair faciliy serving all makes and models.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From the time I first contacted Bob Jeannotte it was a pleasant and stress free experience. I was told to bring my car to be worked on right away. Cecil was very polite and put me at ease even though I came in very worried about my car. He took the time to explain the process so that I would know that my car was in good hands. He was so right! When I picked it up it looked as good as new!
Likely to Recommend - 5.0/5.0 -
Absolutely, yes! without any hesitation
Repair Quality - 5.0/5.0 -
It was completely stress free process
Customer Service - 5.0/5.0 -
Very professional and courteous staff
Likely to Recommend - 5.0/5.0 -
I boast of the repair capabilities there
Repair Quality - 5.0/5.0 -
Repair facility is best around
Customer Service - 5.0/5.0 -
Comprehensive and swift care
My Experience - 5.0/5.0 -
Your team delivered excellent service . It certainly met my expectations. Good job!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Cecil and the auto body repair shop are amazing! Great work in quick order with incredible customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Extremely pleasant experience, which is unusual in my experience when it comes to car dealerships. As a rule of thumb, I (like many people) do whatever is in their power to say as far away from car dealerships as possible. However, this place was different. From first interaction to last, everything was perfect - I still am kind of in shock. I went here because I was in a car accident, with another make of vehicle (Ford), at the recommendation of AAA insurance. My insurance didn't cover rental cars, so on top of the financial doom I was feeling that day, I assumed I was going to have to rent a car. When I called and spoke with the very kind Cecil (spelling?), he told me that I would have a free loaner car during the repair. I was so shocked, I had to ask the question a second time - thinking there had to be a catch. There was no catch. Within minutes of my arrival, Cecil and his assistant (I forget her name, super pleasant as well) pulled around a brand new GMC Terrain with only a few hundred miles on it, gave me the keys, and helped me transfer my property. Not only was I getting a free loaner car, I was getting one as good if not better than my current vehicle. In fact, I was so satisfied with the way the took care of me, I didn't even bother to check on the status of the repair or worry about when it would be done. When the repair was completed a couple weeks later, I received a call, a voicemail, and an email - all pleasant, and with no pushiness at all, leaving me feeling that I could pick it up when it was most convenient for me - which I did. Again, just like when I had dropped of the car, the picking it up was just as painless and hassle-free. There was no line, they immediately pulled both cars into the garage, side by side, so that transfer of my personal effects would be easiest. All of this was especially helpful because in my arms was a hungry 18 month old baby boy, so the efficiency of the process was greatly appreciated. So this is kind of a long winded comment, but I just wanted to say thank you, give the experience 5 starts, and give most credit to Cecil and the woman he shares an office with (again, I forget her name). Thanks again for turning my bad day into a better day!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Reasonable time for repairs. Friendly service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From beginning to end you guys did an incredible job. Totally professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will return if I need any repair and I will also return when I need another vehicle. If the sales are as good as the body shop, they have made a lifelong customer.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I am so happy with the people of this dealership. I will definitely recommend them to anyone needing repairs.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Body. If the vehicle looks good. The parking assist module was not working so we had to leave the vehicle there for a few days
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Excellent job. You can tell that the customer is center of dealership business model. Cecil was very efficient. He also had pre-started my vehicle so it was warm when I took delivery. Much appreciated! Thank you.