Bob Jeannotte Buick-Gmc

4.9 (338reviews)
100%
14949 Sheldon Road,  Plymouth,  MI  48170

Bob Jeannotte Buick GMC is a full service collision and mechnical repair faciliy serving all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (338)

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Repair Quality

Great communication with the body shop staff. My vehicle was done at time promised and was repaired and painted perfectly!

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Carley and her team are exceptional! Customer service second to none.

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Vehicle looked really nice, job well done!

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The process was easy. Dealing with insurance was totally on the shop's part. I really just had to drop the car off and pick it up. The shop did everything else. Recommended, for sure.

Repair Quality

So far so good!

Customer Service

Carly was amazing and super nice and had to deal with my regular calls checking up on the status of my car (my repair took 2 months). She was very professional and understanding.

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an excellent repair job

Customer Service

all contact with customer service personnel was timely and helpful You are blessed and lucky to have Carly on your staff.

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It took 2 attempts, but Josh made sure it was corrected, and it turned out great

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We really appreciated Josh and Carley in the collision center and the work done by the team at Bob Jeannotte

Customer Service

See previous comments

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As usual I’m very happy with my experience at Jeannotte.

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Customer Service

Great service

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Josh and Carley did a great job in dealing with my insurance company and having the repairs done in timely manner

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Looks fine. Thank you

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Although I had a long wait for car parts, the repair was excellent thanks Josh.

Customer Service

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only because the new guy seems like he cares about customer service,

Repair Quality

Customer Service

Cecil sucked at customer service, no return calls no up dates. only meet the new guy once he was very proffesional

Likely to Recommend

I would definitely recommend Bob Jeannette Dealership for body work,, purchase of a new car and oil change . Especially, with the hiring of Josh in Body work.

Repair Quality

Just want you to know that I brought my 2019 Envision to Cecil to have body work done in March 2023. I called Cecil once a month to see if parts were in and he stated he could not get parts. In August I called and was told Josh replaced Cecil. However, Josh was so helpful and ordered the parts and my car was fixated. Josh was wonderful. He is definitely a great addition to your staff. He was very understanding about my six month wait on getting my car fixed and went the extra mile to make sure the work was done . Again, thank you for hiring Josh . I love your dealership and did not want to go to another dealer. The six moth wait was unacceptable, but Josh was wonderful and I am glad he expedited the work on my car. I am a loyal Bob Jeannotte customer.

Customer Service

I was not satisfied with Cecil and the six month wait, but satisfied with Josh who expedited the work.

Likely to Recommend

Repair Quality

Dropped my truck off and they had it for three weeks, I understand busy but it was a big disappointment. Also when I picked my truck up there was a loud humming sound and I’m not sure where it’s coming from, it didn’t hum before I dropped it off so I’ll have to go have that checked out next.

Customer Service

Cesar was spotty with communication but Josh was a big step up. He kept me in the loop and shot me straight with timing and everything. Big kudos to him!