Bob Luegers Motors Inc
Bob Luegers Body Shop is a family owned, and operated Buick/GMC dealership. We have been setting the standard of excellence in our area since 1962, and continue to do so today. We have an I-Car Gold Class collision repair facility with ASE Certified techs. Our goal is to provide excellent customer service, and high quality repairs on a timely basis.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 5:00 pm |
| Tue | 7:00 am - 5:00 pm |
| Wed | 7:00 am - 5:00 pm |
| Thu | 7:00 am - 5:00 pm |
| Fri | 7:00 am - 5:00 pm |
| Sat | 7:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was treated with respect and my concerns were heard when I called to check on progress The from office staff were professional and friendly
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great, drives great
Customer Service - 5.0/5.0 -
Everyone was very easy to talk to and reliable
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
Took 2 weeks to get repairs done. Unexpectable !!
Customer Service - 3.0/5.0 -
Always had to call for an update
Likely to Recommend - 0.5/5.0 -
I wouldn’t recommend anyone to Bob Luegers body shop let alone my friends or family.
Repair Quality - 0.5/5.0 -
Tech didn’t repair the dent in the QP, on made it less noticeable, it is still there. The glass urethane was sticking out visibly and not done professionally. So had to take it back to correct. Didn’t pay attention to all the damage and had to show damage to the lower cover to address.
Customer Service - 3.5/5.0 -
The shop personnel was friendly and apologetic, but the quality of work was horrendous. And I know they didn’t do the repair work, but there needs to be better quality control and accountability for those that do.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looked better than before the damage. Excellent paint quality.
Customer Service - 5.0/5.0 -
Appreciated the loaner.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Liked the status updates via text messages, repairs were completed earlier than anticipated. Overall, everyone took great care of my baby Rosie Sentra (car).
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
The work was good but the delays without communication was very disappointing
Repair Quality - 3.0/5.0 -
Repair is ok. Disappoint in the length of time it took. Originally was told it would take 2 weeks to complete. Followed up close to 2 week date and was told it would be additional 2 weeks due to having to order part and it was in. Followed up again close to the next date provided and was told it would be an additional 2 weeks due to lack of help in the paint department. Was disappointed that I had to reach out each time to get updates. Finally got my car back on 7/2 after dropping if off the evening of 5/20.
Customer Service - 2.5/5.0 -
They were very nice but lacked in communication on the delayed repair time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 0.5/5.0 -
Alignment is still bad after I went back to get it fixed. They took 3-4 weeks after making an estimate of 1 week. The headlight is rubbing against the hood. The hood does not stand upright by itself.
Customer Service - 0.5/5.0 -
The alignment is still bad after going back to get it fixed. The headlight is rubbing against the hood. The hood is not staying upright by itself. They have took 3-4 to fix it after giving a estimate of one week.
My Experience - 5.0/5.0 -
The employs that worked on my 2014 f150 did a excellent job, fixing everything under the front and excellent job on the body. Loved how they called to give updates how things where going and where everything stands.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs look great.
Customer Service - 5.0/5.0 -
Great customer service. The work done on my care was really great also.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks really good. Thanks for washing my car!
Customer Service - 5.0/5.0 -
Very friendly
Returned Clean
Likely to Recommend - 5.0/5.0 -
They gave us a loaner to use until they got her car done! They are a very good company to work with!
Repair Quality - 5.0/5.0 -
They done a very good job on the hail damage and also on the collision we were very satisfied!
Customer Service - 5.0/5.0 -
They were very helpful