Bob Maxey Ford Body Shop Service and Truck Center
In operation 22 years.
We are a family owned new car Ford/Lincoln dealer. Bob Maxey Ford will return your vehicle back to it's pre-accident condition and factory specs. We offer "free" CCCone computer repair estimates, on-site rental cars (limited), off-site rental cars and towing service. Our refinish department has a paint mixing/tint room and down draft spray/bake booth. Our Frame department offers laser frame measuring, "Chief" brand frame repair rack system, we are a certified aluminum repair/replace/welding facility. Our service department can handle ALL mechanical repair needs, on-site. We employ only State Licensed, Ford Motor Company factory trained technicians and we provide a lifetime warranty on all our repairs. Bob Maxey Ford is the "only" Ford Dealer in the city of Detroit, Michigan USA.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 1.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 1.5/5.0 -
Repairs took over a week longer than originally estimated and was not advised timely if the delays.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 2.0/5.0 -
I think you could be excellent. Your people are Very Nice and the work seems to be good. But there are tools for communicating with customers that would be easy to use, you should implement them.
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0 -
Too long to go into. Suffice it to say you missed some easy opportunities to make a loyal customer.