Bob Poynter Collision
In operation 48 years.
Bob Poynter Collision Center is a dealer owned auto repair business that has been serving the community since 1979. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We offer the choice of a loaner vehicle if rental coverage isn't obtainable to you.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I have dealt with a repair shop and a different dealership and both disappointed me. But Bob Pointers did really good work. And got it done before they said they would.
Repair Quality - 5.0/5.0 -
Thanks for doing a great job on my Son's car. The turn around was was fast and we really appreciated the loaner car intil the work was done. Thanks again. Great job.
Customer Service - 5.0/5.0 -
Straight forward to the point no nonsense.
Returned Clean
Likely to Recommend - 5.0/5.0 -
They were very nice on phone and gave me vehicle status when I called each time
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Need to utilize system in place to keep customers informed of vehicle status through out process.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Quality work and prompt service.
Repair Quality - 5.0/5.0 -
Poynter’s Collison Center always does outstanding work.
Customer Service - 5.0/5.0 -
Always accommodated with a loaner vehicle for my convenience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I've done told dozens of people to send any wrecked vehicles your way!
Repair Quality - 5.0/5.0 -
Flawless work was done on my truck, I'm honestly blown away!
Customer Service - 5.0/5.0 -
They kept me informed and were beyond professional!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service. Went above and beyond.
Customer Service - 5.0/5.0 -
Kristi Marsh was our contact person. She was excellent. Kept us informed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work. Terrific customer service. On time as promised
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
After I got my car home I did find a flaw in the clear coat but nothing I can't live with.
Customer Service - 5.0/5.0 -
I didn't have any trouble with them.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding work by the team. They took the time to make it right.
Customer Service - 5.0/5.0 -
Communication was very good.
Returned Clean
My Experience - 5.0/5.0 -
Some of the greatest people I have ever met work at the collision center. I was treated as a priority and made to feel comfortable. I was also fully informed of everything being done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Looks great, seams are clear and appropriate. Color looks correct, and vehicle was very nicely washed overall. Nice people, good service, compleated in reasonable time frame. Thankyou!
Likely to Recommend - 5.0/5.0 -
Great job, nice people, reasonable service times
Repair Quality - 4.5/5.0 -
Text service advisements are nice but there was a 9-10 day gap between nearing completion and ready for pickup with no communication, repair was very nicely completed Paint matching awesome, outside complete wash and clean very much appreciated. Great job overall. Thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very satisfied!!
Repair Quality - 5.0/5.0 -
I was satisfied with the service that I received from the Collision center- especially with the receptionist Ms Marsh. She was very attentive on my needs while my vehicle was getting fixed!!!! Kept me very informed and made sure that the service was COMPLETED!!! Thanks again !!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks so much excellent work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job fellows! We'll be back
Customer Service - 5.0/5.0 -
Great job, efficient and in my case 1 day service . Great people, great job.