Bob Poynter Collision
In operation 48 years.
Bob Poynter Collision Center is a dealer owned auto repair business that has been serving the community since 1979. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We offer the choice of a loaner vehicle if rental coverage isn't obtainable to you.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Again it’s all about the quality
Repair Quality - 5.0/5.0 -
Quality of work is excellent.
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very good results. Talked with Scott, a problem comes up, don't hesitate to bring back it for check.
Repair Quality - 5.0/5.0 -
As of now, all things appear to be as before the accident. One thing could be mentioned is when hitting a bump appears to be a little "rough", thought maybe a shock problem?? I don't know. Just a thought
Customer Service - 5.0/5.0 -
Thought all were very involved and willing to help us.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
I was real happy with the work you did on the car. I thought the communications could’ve been better. No one from your dealership called me. I was the one that initiated the phone calls. I will say Scott Wright is absolutely the best. When I would leave him a message, he returned my call. He came in on a day that he wasn’t working to deliver the car to my wife.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
This shop has always been very professional and helpful each time I’ve used it!
Repair Quality - 5.0/5.0 -
The repair was very quickly done!
Customer Service - 5.0/5.0 -
Everyone was very helpful!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
great work and attention to detail.... that's why I switched to Bob Poynter from T&T after 30 years of loyalty.... As a customer, I deserve the best work possible!
Customer Service - 5.0/5.0 -
Very courteous and respectful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I’ll recommend never to go to any of your shops by everyone I meet and work with
Repair Quality - 0.5/5.0 -
Paint work was substandard at best, the orange peel was atrocious and the color match wasn’t even close. The Tahoe was returned in horrible shape, primer dust inside and out, foot prints with slop kicked everywhere!! We are now in the process of having the bumper repainted and the car detailed inside and out!! Voelz in Columbus could not believe the way it left your shop!’ Horrible long experience!! We have been treated awful. This has been the worst experience and what’s worse was the bullying language used. Never will I use this place again!!!! I’m embarrassed for you guys!!
Customer Service - 0.5/5.0 -
Horrible, treated like a substandard person, the Tahoe was a wreck! The way Will Smith and Tony Stark treated us will be known by every single person I know!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10/10 Everybody was very kind and professional❤️❤️❤️.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very pleased
Repair Quality - 5.0/5.0 -
Very satisfied with the work we had done. It’s as if it never happened. Thanks.
Customer Service - 5.0/5.0 -
Very satisfied with the work we had done. It was like it never happened. Thanks.
Returned Clean
Likely to Recommend - 3.0/5.0 -
Because of it taking to long
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Bob Poynters Collision did a great job repairing my daughter’s Equinox. Excellent communication and quick service!