Bob Poynter Collision
In operation 48 years.
Bob Poynter Collision Center is a dealer owned auto repair business that has been serving the community since 1979. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We offer the choice of a loaner vehicle if rental coverage isn't obtainable to you.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
Other than the length of time it took and a few other small issues I feel they did a pretty good job
Customer Service - 5.0/5.0 -
Everyone was nice and pleasant every time I talked to them
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
I was satisfied with repair. I am not satisfied with this survey repeatedly being sent to me through email and text message. I fill out the survey right after the repair was finished, have replied that it was completed along with the survey, but still get these.
Customer Service - 3.5/5.0 -
answered already
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had good service with professional communication from the staff. Thanks to the team I have my car back in a reasonable time
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Already have recommended
Repair Quality - 5.0/5.0 -
The best customer service and quality of work I ever expected. Customer for life. With my backup capabilities, that’s more often than I like.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
No loaner waiting like there was supposed to be. Terry Darlage was able to help with that so it all worked out in the end.
Customer Service - 4.5/5.0 -
Same as previous
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job on my buick! Both dents, one on the front and one on the rear have simply disappeared! Thank you...Nancy Carrithers
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0 -
The gave me a loaner car, so that's a plus, but a over a month is a bit excessive.
Repair Quality - 1.5/5.0 -
You have had my car for over a month and when we finally went to pick it up, there were more problems. Unfortunately, I still don't have my car back yet, so it would be difficult to say I'm satisfied
Customer Service - 3.0/5.0 -
They people have been nice enough. But I don't feel like they are valuing my time.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Car was repaired, but for the second time in six months the car had new scuffs that weren’t there before.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
In fact, the car I hit (my nephew's) first went to T&T's. I told him to check out Poynter's. I think he did!
Repair Quality - 5.0/5.0 -
I was really nervous about having to do this. But the gentlemen in the office put me at ease. They explained everything. I felt I made the right choice.
Customer Service - 5.0/5.0 -
I checked it out and thought, looks great!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great! Thanks.
Customer Service - 5.0/5.0 -
The guys in the shop were always friendly.
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.0/5.0 -
The person at the desk didn't seem to know what was going on