Bob's Auto Body

5.0 (263reviews)
100%
126 S. Oak Avenue,  Bartlett,  IL  60103

In operation 62 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Check
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (263)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for proactive and thorough communication throughout the repair process, keeping customers informed at every stage. Timeliness is generally well-regarded, with several customers noting early or on-time completions, though a few customers mentioned delays due to parts availability - always communicated in advance. Complimentary hand washes and interior cleaning are frequently highlighted as a delightful bonus. Many customers are long-time repeat clients, reflecting strong trust and loyalty. A small number of customers noted occasional issues such as minor mechanical oversights post-repair and wait times for scheduling, areas customers feel could be refined.
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"Time spent and detailed workmanship, made the car brand new again."
"Terrific work, with personable and knowledgeable staff. Our family has been loyal for over 40 years."
"... never felt I didnt know what was happening. And then the work to repair my car was fantastic. I truly also appreciate the hand wash and clean interior ..." Read more
"The work they did was awesome and my truck came back cleaner than it was when it got there."
"Courteous, prompt and reliable. Excellent repair."
"I really appreciate the excellent customer service! From the moment of drop off to pickup, communication was received ..." Read more
"... start to finish and that doesnt even cover the work. Great communication so I never felt I didnt know what was happening. And then the work to repair my car was fantastic. ..." Read more
"Great communication from start to finish!"
"Yes, continual communication"
"Great communication and high quality of work"

My Experience

Mark and team do exceptional body work. All of my repairs are done better than a factory finish. Able to restore the most difficult body lines. Vehicle is delivered with detailing shops quality.

Likely to Recommend

The best in the area.

Repair Quality

Bob does a excellent repair on the most difficult body contours. Paint is dead on match. The owners are down to earth great people. Has meet my every expectations on what I would want to see when I pick up my vehicle. 1000 percent would return.

Customer Service

Returned Clean

My Experience

More than excellent! Beautiful job. Thank you.

Likely to Recommend

Repair Quality

Perfection!

Customer Service

More updates on progress

Returned Clean

Likely to Recommend

Repair Quality

Bob’s Auto Body Shop is the Best place to have your auto repaired. They are highly professional, efficient, friendly and always provide the Best Customer Service and excellent repairs. Thank you Mark and team for your excellent service. You are truly an asset to the Community.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I am very happy with Bob's Auto Body. Mark went above and beyond to get OEM parts it was well worth the wait. My car looks brand new and Cindy did a great job detailing my car and making sure everything was perfect. I definitely will recommend Bob's Auto Body:)

Likely to Recommend

Repair Quality

I am very happy with the results of my car. Mark and Cindy were the best! I definitely will recommend to others:)

Customer Service

Returned Clean

My Experience

Car looks great. We were also pleased that you could pick us up and drive us home. Whole experience was great. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I highly recommend Bob’s auto body! We had 2 cars this summer that needed repair, and both times they did a great job from start to finish.

Customer Service

Great communication from start to finish!

Returned Clean

Likely to Recommend

Good

Repair Quality

Great

Customer Service

Good

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Need to come in next week. The passenger fog light is not working. And the passenger window is not working. Maybe a wire was disconnected or unplugged.

Customer Service

Returned Clean

Likely to Recommend

for sure

Repair Quality

Great work and very precise. Thanks

Customer Service

Communication great. easy follow ups

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great at keeping me informed

Customer Service

Returned Clean

My Experience

Likely to Recommend

Good people to work with, Mark and Cindy.

Repair Quality

Did as they promised

Customer Service

Kept us informed about process

Returned Clean

My Experience

The car looks great. All was fixed to my satisfaction. Thank you so much. Sue Kenny

My Experience

This is the second time we’ve used Bob’s Auto Body for insurance repairs. The work is top notch and take care of our cars like their own.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Work done was excellent and got car back earlier than anticipated. Had wonderful service from Cindy and Bob. Would highly recommend Bob’s Auto Body to others.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Have always recommended Bob's Autobody to friends and family

Repair Quality

Always very satisfied with the work completed on any of our cars.

Customer Service

Kept informed along the entire repair process

Returned Clean

Likely to Recommend

Yes, high recommendations

Repair Quality

I feel like I have a new car -really!

Customer Service

Absolutely

Returned Clean

My Experience

Thank you so much for always taking care of our vehicles when needed. Your expertise and quality of service is very much appreciated. I hope I won’t return soon, but if need be, I will be a repeat customer.

Likely to Recommend

Absolutely!! But I hope it doesn’t happen too soon.

Repair Quality

Time spent and detailed workmanship, made the car “brand new” again.

Customer Service

I really appreciate the excellent customer service! From the moment of drop off to pickup, communication was received through the whole process

Returned Clean