Body by Cochran - Allegheny Valley

4.5 (1,580reviews)
88%
110 Route 908,  Natrona Heights,  PA  15065

In operation 14 years, 9 years at this location.

Body By Cochran - Allegheny Valley is a part of the network of Body By Cochran Collision Centers, a division of the #1 Cochran brand of dealerships, to serve the greater Pittsburgh area. Taking care of you as our customer is our #1 priority. We're here to get you back on the road safe and sound if you've been in an accident. Our team is highly trained in all of the latest vehicle technology and repair requirements to make sure your vehicle is fixed correctly to OEM standards. We are I-Car Gold Class and Assured Performance recognized as repair professionals, OEM certified in Ford, Subaru, Chrysler, Jeep, Dodge, Ram, Alfa Romeo, Hyundai, Kia, and Nissan. We're equipped with all latest modern repair equipment to handle any repair need. We look forward to meeting you, and taking care of your collision needs!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,580)

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I was berated by the staff several times over the time of my car being worked on. at the end of my service, I was told that my vehicle would be done by the end of the working day, or potentially the very beginning of the next. I arrive the next morning to ensure it would be completed, only to find that it had not even begin to be cleaned. I had made arrangements based upon this company's completion date but I was not able to receive my vehicle until almost the end of the following work day. The only true asset in this company it seems is the cashier who went out of her way to ensure I could get my vehicle at all. I will be taking my business elsewhere from here on out.

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Overspray on back doors, body lines not lined up and a good that doesn't latch right not to mention the lies told to me from the associate

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Lied to multiple times, nobody would give me a straight answer and inability to predict completion date

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my car almost looked brand new again

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The truck looks great

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They did a good job with the car. It looks great. However, they do not seem to go above and for their customers. The front desk that aswers phones also needs to work on their customer service skills. They were not rude but seems completely distracted and were not professional.

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When I would call the people answering the phone sounded rushed, disinterested, or focused on something else. It was a little hard to communicate. They were not rude but they did not answer the phone like a business or that they seemed genuinely interested in helping custumers.

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