Body by Cochran - Castle Shannon
In operation 59 years, 14 years at this location.
We hope you never need collision repair. But if you do, you'll be glad we're here. Below are just some of the reasons why. Direct Repair Facility for All Major Insurance Companies I-CAR and ASE Certified Technicians Licensed Writers and Damage Appraisers to Expedite Your Claim Process 24-Hour Towing Access On-site Rental Car Service Complimentary Local Shuttle Service Environmentally Friendly Waterborne Paint Finishing System Computerized Damage Diagnosis Hand Wash & Interior Cleaning With Every Repair Competitive Pricing Free Repair Estimates No Appointment Necessary
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Hertz®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The work was well done and Cochran surprised me by cleaning my car. Thank you
My Experience - 5.0/5.0 -
Everyone was helpful and kept me updated with all the steps. I appreciated the text updates and the personal call when my car was a little behind schedule. They answered all of my questions and Gina explained everything wonderfully.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Gina and Brandy and the Techs working on my car were great and great communication. I wouldn’t take my car to anyone else but this location
My Experience - 0.0/5.0 -
I had to call several times to find out when the truck would be ready. It was ready 7 days after original completion date and the when I got there the battery was dead in the truck. Somewhat disappointed.
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’d definitely recommend Body By Cochran
Repair Quality - 5.0/5.0 -
They do great work and quickly. The staff was very nice too
Customer Service - 5.0/5.0 -
The staff was wonderful, very nice
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Yeah, very quickly repair work with me on the pick up after hours. Great experience.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Gina and the team at Body by Cochran in Castle Shannon were tremendous from my first point of contact, clear through the completion of my repair. The technicians worked wonders on the repairs, exceeding expectations. Kudos to another home run!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Gina was such a pleasure to work with. She was extremely thorough through the whole process. 10/10 for the entire team from start to finish
Returned Clean
Likely to Recommend - 4.0/5.0 -
The drive absolutely sucked but they worked very well. Location is horrible.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.0/5.0 -
Noticed a scratch on hood that wasn't fixed
Customer Service - 3.0/5.0 -
Noticed a scratch on hood of car that wasn't fixed
Likely to Recommend - 5.0/5.0 -
I am poking my boyfriend to make an appt
Repair Quality - 5.0/5.0 -
I am happy with the service and support from Brandi and Gina. My vehicle seems good so far, but it has not been driven enough to really know yet.
Customer Service - 5.0/5.0 -
Brandi was wonderful and so supportive! I could tell she really cared. Calls were handled in a timely and professional manner every time
My Experience - 5.0/5.0 -
Staff are extremely helpful and the finished product is a car that looks like it never was in an accident. Thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
staff is professional and takes time to explain details for repair
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks so much! My car looks exactly like it did before the accident. I appreciate also coordinating with my insurance company and enterprise for my rental. You made the whole process as easy as possible.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were great and Tom fixed my car as if it never hit a deer. They are very responsive and customer friendly. I highly recommend them.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Work took almost twice as long as estimated
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
great service