Body by Cochran - Monroeville
In operation 61 years, 41 years at this location.
WESTERN PENNSYLVANIA'S AUTOMOTIVE LEADER
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Upon receiving my car back on two occasions, there were things that gone wrong with it that weren’t wrong with it prior to bringing it in. I am most concerned about my safety in my vehicle. Upon picking up my vehicle most recently, they told me I needed to go get a new transmission. There was nothing wrong with my transmission when I dropped it off. And the car is sputtering and chugging and making sounds and it feels like it’s driving over Rocks I am most Disappointed. I listened to what they had to say and I know that they aren’t there on the weekend and I had to turn back in my rental car. And this is most concerning. Especially being told that my car could give out and the transmission could go. Also, I was told that I was responsible for fixing this and it wasn’t like that when I brought it in. I will be contacting State Farm to make them aware. When I drove away, I truly realized how bad and poorly the car is running. Despite what codes may read on a code screen my car was not like that when it was dropped off and when I picked it up the first time before there were things wrong with it, The car wasn’t doing that so I find it interesting that they made the repairs and then the car was doing that. I am most concerned for my safety and for the fact that I am made to feel like the responsibilities back on me when none of this was wrong with my car when I brought it in. I have documentation videos, pictures and there are recorded conversations from Body by Cochran that we can pull up to Show that these were not issues prior to. After leaving this evening, May 15, 2026 and talking with a retired GM mechanic as well as Brian Smith manager once I got into my car and started driving. I realized how badly my car is driving and how unsafe it truly is. It is difficult to write everything in this small area regarding my overall repair experience. I appreciate them trying to fix things initially and all the physical damage that was fixed. Looks good but getting my car back with major loud sounds that we’re never there and now they’re telling me I need a new transmission and my car keeps puttering and puttering and puttering, and won’t drive smoothly won’t even the second time they gave it back to me even with the noise it wasn’t puttering, but now all the sudden since they fixed the catalytic converter and repaired the muffler or whatever it’s pottering horribly? And now I’m being told I might need a new transmission? That is not OK with me and my overall experience doesn’t leave me feeling very safe in my vehicle at this time. I definitely need some follow up.
My Experience - 5.0/5.0 -
Excellent service and I appreciated the updates on the status of my car. I was extremely pleased with the service I received and a big thanks to the service departments.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jeff was super helpful and knowledgeable. Made it amooth and painless
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Nice work
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Every employee at the collision center was absolutely wonderful. Very professional, kind and kept me updated on the progress. I am very happy with my car. Special thank you to Sarah who I met the first day to set up an appointment with Nancy, who is very informative and kept me posted and also TJ who kept me totally informed with the updates of the repair. These particular three employees are a real access to Cochran collision center. Thank you so much for everything. My car looked really great. I would highly recommend Cochrane body collision shop to friends and family. Sincerely, Patty Tielsch
Customer Service - 5.0/5.0 -
Excellent service
Returned Clean
My Experience - 5.0/5.0 -
Updates on my vehicle were very much appreciated...knowing my vehicle was moving along with repairs with all the updates was very reassuring it would be finished in a timely manner...Thank you for being considerate with your customers...
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I can recommend your service center
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Very efficient and friendly.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great people and great work. Thanks.
Repair Quality - 5.0/5.0 -
TJ was a great professional to deal with. He communicated very regularly and effectively. I asked for some help with completion date and he exceeded my expectations. The vehicle looks great and TJ was great with information before, during and after the job. Thanks for your help TJ.
Customer Service - 5.0/5.0 -
See my previous comments. The admin woman inside was also great to begin and finish business with. She had a great customer approach and was very efficient.