Body by Cochran - Monroeville
In operation 61 years, 41 years at this location.
WESTERN PENNSYLVANIA'S AUTOMOTIVE LEADER
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
TJ and the woman at the desk (I'm so sorry that I don't know her name) were excellent. Always kind, pleasant, and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Christine did an amazing job of communicating with me. She kept me updated about the progress on my truck. She is amazing!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
TJ kept me informed about my vehicle and was professional.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Again in my first comment. Yes should I or anybody? I know ever need something done on their car, especially for a Nissan. I would definitely refer this shop to them
Repair Quality - 5.0/5.0 -
These are the kindest people I've ever worked with. This is the second time I worked with #1 Cochran Nissan should I ever need any work done? This will be the first place I go to even though I work for a different dealership sounds cliche but the kindest respectful people I've ever worked with follow-up calls, follow-up text answered all my questions and then some can't say anything negative to say. Thank you
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Took much longer than expected. Communication was sparse.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Could have told us status more often. Not sure why it took 10 days, which ran up the cost of the car rental insurance we had to buy. The actual repair looks good.
Customer Service - 4.0/5.0 -
See prior response.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and courteous staff.
Customer Service - 5.0/5.0 -
Excellent and courteous customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Staff was excellent and kept me well informed and updated me when necessary. Extremely pleased with the process and the end results
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The whole process was seamless. Communication was outstanding. My car looks perfect! Loved that Enterprise is right there. Made a frustrating accident an easy fix.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This was an insurance claim and Cochran helped me navigate all the repairs necessary with ease. I’m so happy with the repair results. Everyone that I spoke with was kind and helpful to assist me with this stressful incident that happened within the first 24 hours after buying my new vehicle from Cochran Mazda. Thank you to you all.
Customer Service - 5.0/5.0 -
My first comment says it all. Wonderful experience.
My Experience - 5.0/5.0 -
The car looks good as new. Work was completed in just a few days
Likely to Recommend - 5.0/5.0 -
Car delivered as promised within the timeframe
Repair Quality - 5.0/5.0 -
Car looks great.
Customer Service - 5.0/5.0 -
Nice courteous no problems