Body by Cochran - Monroeville

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

I have used your shop for several of my vehicles to be fixed.

Repair Quality - 5.0/5.0 -

Very professional job on my vehicle. Got phone calls from the female, I can't remember her name all the way to let me know every step of the job procedure/production. It was a smooth transition all the way through.

Customer Service - 5.0/5.0 -

Very professional customer service.

My Experience - 5.0/5.0 -

TJ was the best! Greatly appreciated his updates and honesty with the status of my vehicle.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

The only place I trust

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Christina was absolutely amazing! She communicated with me on everything and was very nice!

My Experience - 5.0/5.0 -

Excellent customer service and great communication throughout the process

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Terrific service and communication. There were numerous delays due to faulty parts being delivered so not anyone at Cochrans’s fault. Christina and Justin were fantastic! My vehicle was retuned cleaner than when it arrived there. Thank you!

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

The staff is very professional, courtesy. They keep me me informed every step of the way, The work is tremendous every time they worked on my car. I would never let anyone work on my car but Cochran

Likely to Recommend - 5.0/5.0 -

Highly recommended

Repair Quality - 5.0/5.0 -

They did a splendid job, the staff is very professional and polite. They kept me updated every step of the way

Customer Service - 5.0/5.0 -

Staff was very professional and friendly

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

This was an extremely easy experience with what needed to be done. The entire staff was amazing and TJ kept me informed throughout the whole process. The work done on my truck is incredible and it looks identical to the day I leased it! I would recommend #1 Cochran Collision to anyone needing repairs

My Experience - 5.0/5.0 -

Great work, stayed in communication with me throughout process!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Service is consistently amazing and Christine is great to work with as well as the receptionist

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thank you!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0 -

Overall the service was great and I had no issues with the people or quality of work. My only reason for not giving a 10 was an extended 3, almost 4, week long repair when it was initially quoted as a few days. I understand there are factors out of your control.

My Experience - 5.0/5.0 -

Good job was kept informed about repairs perfect 10

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Every single person I came in contact with was extremely helpful and professional

Customer Service - 5.0/5.0 -

I will come back in the future if I need to.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0