Body by Cochran - Monroeville
In operation 61 years, 41 years at this location.
WESTERN PENNSYLVANIA'S AUTOMOTIVE LEADER
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Nothing more to say, really.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
TJ saved the day pay him more before someone steals him for more pay.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jeff and team were fabulous! Jeff explained the needed repairs clearly, he communicated the progress of the work regularly and delivered my vehicle back to me prior to the dateline that I needed! Thank you Jeff!
Customer Service - 5.0/5.0 -
Jeff and team were fabulous! Jeff explained the needed repairs clearly, he communicated the progress of the work regularly and delivered my vehicle back to me prior to the dateline that I needed! Thank you Jeff!
My Experience - 5.0/5.0 -
Thank you for keeping us informed on the progress and getting our vehicle completed in a timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was helpful. There were informative. I was informed of any changes and the estimated completion information. It was great to have enterprise right there for the rental car. All in all a very pleasant experience for an unpleasant event
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent job. Very satisfied. Mechanics, technicians, TJ and Chris we’re very helpful kept me informed with the progress and explained all it was done. Nancy is a very friendly and professional receptionist. Thank you!
Likely to Recommend - 5.0/5.0 -
Second time I used Cochran collision to repair my car both times very satisfied
Repair Quality - 5.0/5.0 -
Good job!
Customer Service - 5.0/5.0 -
Every one friendly and professional!
Returned Clean
My Experience - 5.0/5.0 -
The crew was very professional, very sweet ( ladies) and consulting.... Great service 😊
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Absolutely perfect
Customer Service - 5.0/5.0 -
No problems at all
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ve re y satisfied
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Body by Cochran us the best Professional and courteous
Repair Quality - 5.0/5.0 -
My service advisor Christina and Nancy along with the service tech J are the best!
Customer Service - 5.0/5.0 -
Very good. Always asking questions and listening
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Unfortunately, I’m a bit disappointed in the fact that the color of the replaced bumpers and hatchback is not an exact match for my original color (red). It’s very close, but I can definitely tell the difference in the two shades of red.
Customer Service - 4.0/5.0 -
I was not happy with the AI person answering the phone the first three or four times that I called to try to schedule an estimate. And unfortunately, when I finally got them to answer a question, they gave me the wrong information. I was told that I could just drop the car off any time without an appointment and it would not be a problem. I trusted AI AND WAS TOLD WHEN I ARRIVED AT THE REPAIR FACILITY THAT THAT WAS NOT THE CASE. I was extremely happy with the front desk woman as she eventually found a way to “fit me in”. I was also very happy with Christina who was very pleasant and kept me updated and explained what was happening in the process.
Likely to Recommend - 5.0/5.0 -
I am telling everyone I know!
Repair Quality - 5.0/5.0 -
Absolutely beautiful job and so professional and courteous! I was called every step of the way on the progress of my car.
Customer Service - 5.0/5.0 -
Outstanding!
My Experience - 5.0/5.0 -
I work with TJ throughout my service repair. He was awesome, he contacted via text and phone to inform me on the status of my vehicle. He was very informative and very pleasant when I dropped my vehicle off. He deserves a raise. It not too often someone gets great customer service. Please let him know that I really appreciated his professional approach and appearance was very welcoming.