Body by Cochran - North Hills
In operation 3 years.
Body By Cochran - North Hills is a part of the network of Body By Cochran Collision Centers, a division of the #1 Cochran brand of dealerships, to serve the greater Pittsburgh area. Taking care of you as our customer is our #1 priority. We're here to get you back on the road safe and sound if you've been in an accident. Our team is highly trained in all of the latest vehicle technology and repair requirements to make sure your vehicle is fixed correctly to OEM standards. We are I-Car Gold Class and Assured Performance recognized as repair professionals, OEM certified. We're equipped with all latest modern repair equipment to handle any repair need. We look forward to meeting you, and taking care of your collision needs!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Can definitely tell the bumper cover is aftermarket. Doesn't match many of the original contours. Prep work on bumper cover missed sanding/smoothing the plastic edges, causing small noticeable imperfections. Had to clean paint over spray off of the driver's seat. Needed tech to look at the weather seal at hood, wasn't installed correctly, but it was a quick fix.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 4.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great team. very helpful
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 2.0/5.0 -
The initial repair was fine, although it took about 4 weeks. As I left the lot, there was a rattling noise. I turned around and headed back to the garage. A test drive before my pick-up would have alerted staff to this new issue. Im disappointed that I now have to wait an additional week or more for my car.
Customer Service - 3.0/5.0 -
Again, a thorough check of the car before I picked it up would have alerted staff to the issue.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Battery was dead when I picked up car. Newish battery in that car, concerned what the cause was when left at shop…
My Experience - 5.0/5.0 -
I think it’s really important for your senior management team to know that the customer experience journey —-from the first touch point to the last—- was efficient, pleasant, and informative. I appreciated the text messages every few days, and having direct access to Jason and Molly, my service managers. I also greatly appreciated picking up my car today and it looked like it had not only been washed, but detailed. I was so touched. Big thanks and kudos to the architects of the customer journey, you paid attention! —- Victoria
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Have nothing but bad things to say with the way I was treated and lied to. Not 1 manager ever spoke to me about the problem.
Likely to Recommend - 0.5/5.0 -
Never again
Repair Quality - 0.5/5.0 -
Horrible service and experience
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 0.0/5.0 -
The driver side door isn’t unlocking properly. I put the key in to unlock the doors, all of the doors unlock, but the driver side door doesn’t open.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Door wasn’t working properly after I picked it up. Took it in the next day and they fixed it. It has been fine since. Friendly staff.