Body by Cochran - North Hills
In operation 3 years.
Body By Cochran - North Hills is a part of the network of Body By Cochran Collision Centers, a division of the #1 Cochran brand of dealerships, to serve the greater Pittsburgh area. Taking care of you as our customer is our #1 priority. We're here to get you back on the road safe and sound if you've been in an accident. Our team is highly trained in all of the latest vehicle technology and repair requirements to make sure your vehicle is fixed correctly to OEM standards. We are I-Car Gold Class and Assured Performance recognized as repair professionals, OEM certified. We're equipped with all latest modern repair equipment to handle any repair need. We look forward to meeting you, and taking care of your collision needs!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 3.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 0.5/5.0 -
I would never recommend this shop to anyone, and I won't use a Cochran shop again
Repair Quality - 2.5/5.0 -
Repair is good, but the customer service experience was very bad. It took 1 day short of three weeks for my car to be repaired - it was a small dent and scratch on the door so nothing major. Terrible communication, I only got updates when I called. Will not use again.
Customer Service - 0.5/5.0 -
As stated before really bad customer service. Repair took extremely long, no communication unless I called, no text updates. I bought my car through Cochran Mazda and thought I would experience a similar level of customer service. I did not at all.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
I just getting the pickup day changed which was ok but one day they didn’t notify me till 4:30 that my car wasn’t ready for pick up that day. I had to keep changing the time I needed off of work due to so many changes in pick up days. The car looks good though!
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
This was hands-down the worst experience I’ve ever had dealing with a body or repair shop
Repair Quality - 3.0/5.0 -
2 days later I realized my passenger door won’t open from the inside and I have to bring it back
Customer Service - 0.5/5.0 -
Repair took 2 weeks longer than told. Also I tracked my trucks location and 3 days in a row I found it parked at restaurants. Didnt know you use customer cars as Ubers to get meals
My Experience - 0.0/5.0 -
I had an appointment to bring my car in and rather than letting me know that they would not get to it right away, they let me bring it in on that date and yet never touched my car for four days. Of course I was paying for a rental car so I feel like this is just irresponsible and not taking the customers needs into account.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I think it was awful that it took 8days to fix a outside mirror on my truck I was told it would take 3 and Alex lied to me telling it was in the shop on 1/29 and when I went by it was still outside with the tape I put around the mirror to hold it on
Customer Service - 2.0/5.0 -
Molly was great and Chris took care of things after Alex lied to me
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
car looks great!
Customer Service - 4.5/5.0 -
I would have liked more detail in the progress of the car repairs. text messages were very limited in details
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Yes great job
Repair Quality - 5.0/5.0 -
10 The best!
Customer Service - 5.0/5.0 -
Great Service
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
In my experience, often shops don’t want to be bothered by customers questions. This was not the case with Body by Cochran
Repair Quality - 5.0/5.0 -
Very professional
Customer Service - 5.0/5.0 -
We especially liked the updates on the progress on the repairs
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Chris and Molly were great to work with. Happy I used Cochran for my vehicle repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Chris and Molly were great to work with.
Customer Service - 5.0/5.0 -
Chris and Molly were great to work with
Returned Clean
My Experience - 5.0/5.0 -
Repairs were done perfectly. Very satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Workmanship excellent
Customer Service - 4.0/5.0 -
Good
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Communication could’ve been better.