Bonnell's Collision Center - Erie Cr#22

4.8 (2,810reviews)

97%

(814) 835-4351

2570 West 26th St., Erie, PA 16506

97%

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2570 West 26th St.
Erie, PA 16506

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About Bonnell's Collision Center - Erie Cr#22

See Photos

2570 West 26th St.
Erie, PA 16506

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Apply for Financing

In operation 42 years.

With two locations near Erie, PA, Bonnell's Collision Center has proudly served our communities with expert auto collision repair services since 1984. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair in Northwest Pennsylvania with convenient locations in Erie and Fairview. At Bonnell's Collision Center, we’re dedicated to getting you back to GO.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Motorcycle Repair
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (2,810)

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Newest
Rating

2,491 Customers Rated

5 Stars

77.1% Complete

(2167)
4 Stars

6.8% Complete

(191)
3 Stars

2% Complete

(57)
2 Stars

1.2% Complete

(34)
1 Star

0.5% Complete

(15)
< 1 Star

1% Complete

(27)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding service quality, with repairs described as flawless, professional, and exceeding expectations. Many highlighted that vehicles were returned looking brand new. Communication was a standout strength, with customers appreciating frequent text and phone updates throughout the repair process. Timeliness was widely commended, with numerous customers noting their vehicles were completed ahead of schedule. A few customers noted areas for improvement directly from their comments, including occasional delays in parts availability, inconsistent update frequency, and interior cleanliness upon pickup. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to others.

Select to learn more

Service Quality
Timeliness
Communication

"... getting our vehicle repaired was seamless and amazing. Every team member exuded complete customer centric service." Read more

"Car looks great. The new hood paint is a perfect match. All systems working and recalibrated. Staff at Bonnells ..." Read more

"The repair work is excellent, and without a doubt the best in Erie."

"... excellent !! ... Finished work before estimated date ... cannot tell that any damage occurred ..." Read more

"New scratch"

"... outstanding!! Couldnt be happier with everything. Pleasantly surprised it was done almost a week before promised. Thank You !!" Read more

"... was very difficult, they knew about our needs and I am so grateful for how fast they returned our repaired vehicle" Read more

"Took much longer than originally quoted -by over a week. Car was dirty inside and out when I picked it up. ..." Read more

"I was very pleased and it saved me money on my rental"

"There were a couple of delays that were cummunicated to us and due supply chain complications. Given the complexity of cars now it is to expected ..." Read more

"They made the entire experience stress free. Regular texts and access to status reports kept me informed, and they called me when necessary. They coordinated ..." Read more

"Your customer service is outstanding! I was kept informed of the progress of my car repair both by text and phone calls. I would highly recommend Bonnells for car repair. ..." Read more

"The whole experience was wonderful. The communication was great, the staff was great, the service was great. I was updated throughout the process of the repair. ..." Read more

"Except for automated messages they never said why they kept postponing the repair and never returned calls when called for reasons for delay"

"Was a yes or no. I had to call to find out what was my vehicle status. This needs improvement on them. Overall great staff."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... getting our vehicle repaired was seamless and amazing. Every team member exuded complete customer centric service." Read more

"Car looks great. The new hood paint is a perfect match. All systems working and recalibrated. Staff at Bonnells ..." Read more

"The repair work is excellent, and without a doubt the best in Erie."

"... excellent !! ... Finished work before estimated date ... cannot tell that any damage occurred ..." Read more

"New scratch"

"... outstanding!! Couldnt be happier with everything. Pleasantly surprised it was done almost a week before promised. Thank You !!" Read more

"... was very difficult, they knew about our needs and I am so grateful for how fast they returned our repaired vehicle" Read more

"Took much longer than originally quoted -by over a week. Car was dirty inside and out when I picked it up. ..." Read more

"I was very pleased and it saved me money on my rental"

"There were a couple of delays that were cummunicated to us and due supply chain complications. Given the complexity of cars now it is to expected ..." Read more

"They made the entire experience stress free. Regular texts and access to status reports kept me informed, and they called me when necessary. They coordinated ..." Read more

"Your customer service is outstanding! I was kept informed of the progress of my car repair both by text and phone calls. I would highly recommend Bonnells for car repair. ..." Read more

"The whole experience was wonderful. The communication was great, the staff was great, the service was great. I was updated throughout the process of the repair. ..." Read more

"Except for automated messages they never said why they kept postponing the repair and never returned calls when called for reasons for delay"

"Was a yes or no. I had to call to find out what was my vehicle status. This needs improvement on them. Overall great staff."

Bill (Honda owner) reviewed 9/3/26

Gina (Acura owner) reviewed 9/3/26

Leslee (Honda owner) reviewed 9/3/26

Adam & the girl (sorry forgot her name) at the front desk do an excellent job. Very friendly & helpful and professional

Excellent work & reached out to other insurance company to get original parts

I had to call a few times to get questions answered; no call backs

Diane (Mercedes-Benz owner) reviewed 9/3/26

Anthony (Honda owner) reviewed 9/3/26

Jacob (Kia owner) reviewed 9/3/26

Amount of time in shop, parking lot is cramped

Front desk staff was great

Jennifer (Jeep owner) reviewed 9/3/26

Everythjng was perfect!

Jose-A (Chevrolet owner) reviewed 9/1/26

Everything looks good, aside from one of the panels looking a bit loose from around the area of repair

For the most part good, just one part not looking 100% right

Christine (Nissan owner) reviewed 9/1/26

Jenny (Honda owner) reviewed 8/31/26

Bonnell’s made the whole experience seamless, from the drop off of our car, to the arrangements with Enterprise Rental to pick us up to get our rental; as well as the return of the rental when I went to pick up our car. Everyone was helpful, particularly Adam. I had forgotten my garage door opener in the rental & immediately called Bonnell’s. Kayley (sp?) answered & made sure that someone retrieved it before the rental was returned. Adam handed the opener to me when I returned. I give Bonnell’s 10 stars or the max!

Excellent repair job.

Front office staff were very professional & welcoming. A pleasure to deal with them.

William (Subaru owner) reviewed 8/31/26

Already have told people about my experience as well as my insurance company

Great job ! You took care of even the small details the other shops over looked

Great job

Kathy (Mazda owner) reviewed 8/31/26

Jeanne (Honda owner) reviewed 8/31/26

Robert (Honda owner) reviewed 8/31/26

Good track record with me. Previous job done well already.

Nice job! Spent a few days looking over the car. Very pleased. Thanks!

Carolyn (Honda owner) reviewed 8/31/26

Sandra (Chevrolet owner) reviewed 8/31/26

Chris (Mazda owner) reviewed 8/31/26

Took a day and a half extra to get my car back and the hatch was worse than before i took it in. Took it to Danser's and they made it right. I won't come back.

Edward (Chevrolet owner) reviewed 8/29/26

Excellent job, and very fast.

Excellent.

Excellent job, and fantastic time of service. Thank you, I have my baby back.

Excellent.

Heather (Honda owner) reviewed 8/28/26

Bonnell’s is SO polite and professional! I would highly recommend.

I would recommend! They are professional and pleasant to work with. Thank you!

Diane (Subaru owner) reviewed 8/28/26

I liked getting the updates. Great job done!

Top of reviews

Bonnell's Collision Center - Erie Cr#22

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About Bonnell's Collision Center - Erie Cr#22

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Schedule an estimate appointment

Reviews (2,810)

2,491 Customers Rated

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 4.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 2.0/5.0

Repair Quality - 2.5/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 3.5/5.0

Customer Service - 4.0/5.0

Returned Clean