Bopp Collision Center

4.8 (881reviews)

99%

(573) 443-2623

1400 Heriford Rd, Columbia, MO 65202

99%

See Photos

1400 Heriford Rd
Columbia, MO 65202

Get Directions Website Email

About Bopp Collision Center

See Photos

1400 Heriford Rd
Columbia, MO 65202

Get Directions Website Email

In operation 10 years.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Motorcycle Repair
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:00 pm
Tue	7:30 am - 5:00 pm
Wed	7:30 am - 5:00 pm
Thu	7:30 am - 5:00 pm
Fri	7:30 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Call

Website

Reviews (881)

Sort By:
Newest
Rating

614 Customers Rated

5 Stars

63.5% Complete

(559)
4 Stars

4.3% Complete

(38)
3 Stars

1% Complete

(9)
2 Stars

0.3% Complete

(3)
1 Star

0.1% Complete

(1)
< 1 Star

0.5% Complete

(4)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its exceptional service quality, clear communication, and timely repairs. Many highlight the friendly and professional staff, with particular appreciation for the welcoming front desk experience and knowledgeable estimators. Repairs are frequently described as flawless, with vehicles returned looking brand new. Customers value the regular text and email updates throughout the repair process, which helped reduce stress and build trust. The added touch of returning vehicles clean and detailed is repeatedly mentioned as a pleasant surprise. A few customers noted minor areas for improvement, including occasional delays, limited status updates mid-repair, and isolated post-repair issues, though these were generally resolved promptly. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop to others.

Select to learn more

Service Quality
Timeliness
Communication

"... who did the estimate was quick and knowledgeable. The overall work and finish on my car was perfect in my opinion. I would absolutely use and recommend ..." Read more

"Outstanding service and communication"

"... place to bring your vehicle for a repair. They are efficient, transparent, and they deliver high-quality services." Read more

"Very professional and friendly staff and the repair is perfect"

"Attention to detail is stellar! Beginning with customer service to the finished product! From the time to are greeted ..." Read more

"It was completed a few days early. Very much appreciated!"

"Done a week early!"

"Received my vehicle a full week ahead of schedule."

"... were nice & personal , only reason I give a 7 is they told me 3 days in & out it took 5days" Read more

"... This was my first experience with Bopp and I was pleasantly surprised with the turnaround time of the repair." Read more

"I couldn't believe how often i got texts every step of the way"

"The process is easy and communications are always clear!"

"Very timely repair. Excellent communication. Very happy with the result."

"Absolutely outstanding service. First class communication and the repairs were effected in a timely fashion. My car has been restored. Thank ..." Read more

"... no date given as to when the 12 days would start. i would have liked some information between the time of drop off and pick up. Co-worker hit a tree that fell across ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... who did the estimate was quick and knowledgeable. The overall work and finish on my car was perfect in my opinion. I would absolutely use and recommend ..." Read more

"Outstanding service and communication"

"... place to bring your vehicle for a repair. They are efficient, transparent, and they deliver high-quality services." Read more

"Very professional and friendly staff and the repair is perfect"

"Attention to detail is stellar! Beginning with customer service to the finished product! From the time to are greeted ..." Read more

"It was completed a few days early. Very much appreciated!"

"Done a week early!"

"Received my vehicle a full week ahead of schedule."

"... were nice & personal , only reason I give a 7 is they told me 3 days in & out it took 5days" Read more

"... This was my first experience with Bopp and I was pleasantly surprised with the turnaround time of the repair." Read more

"I couldn't believe how often i got texts every step of the way"

"The process is easy and communications are always clear!"

"Very timely repair. Excellent communication. Very happy with the result."

"Absolutely outstanding service. First class communication and the repairs were effected in a timely fashion. My car has been restored. Thank ..." Read more

"... no date given as to when the 12 days would start. i would have liked some information between the time of drop off and pick up. Co-worker hit a tree that fell across ..." Read more

Lisa (Honda owner) reviewed 9/15/26

This was my 2nd experience using Bopp for a collision repair. I was 100% satisfied in both instances. The quality of their repairs and their customer service is exemplary!

Brooke (GMC owner) reviewed 9/14/26

I already have referred

Professional, proactive, and caring

Deidre (Nissan owner) reviewed 9/14/26

Gregory (Chrysler owner) reviewed 9/14/26

Makenzie (Chevrolet owner) reviewed 9/13/26

David (Toyota owner) reviewed 9/11/26

Cheryl (Mercedes-Benz owner) reviewed 9/4/26

Car looked great, pleased with repair.

Car was repaired well. Took longer than planned but happy with the way it turned out.

Makenzie (Mazda owner) reviewed 9/3/26

The repair itself is great, but customer service from BOPP staff was excellent too!!

As previously mentioned, the staff made me certain I will use BOPP again in the future for any necessary repairs.

Mark (Mercedes-Benz owner) reviewed 8/31/26

We are very satisfied with the service. Tim and Kathy are wonderful to work with.

Mary (Toyota owner) reviewed 8/31/26

They have worked on two of our cars this year and have been wonderful both times!

Derek (Volkswagen owner) reviewed 8/31/26

Nicole (Toyota owner) reviewed 8/29/26

You guys are the best.

Erin (Mercedes-Benz owner) reviewed 8/27/26

Great and friendly service!

Karl (Mercedes-Benz owner) reviewed 8/26/26

Did what they said they were going to do, on time and quality work

Donna (BMW owner) reviewed 8/25/26

Bopp always does a great job on any type of repairs to our vehicles regarding body work. It looks brand new.

Christa (Jeep owner) reviewed 8/22/26

Michael (Ford owner) reviewed 8/20/26

Cathy made this process easy and kept me informed. Just picked it up and I’ll look it over soon but it looked good from a quick scan in the lot

Cathy was awesome to work with as well as everybody else I had to talk to there you made it easy thank you

Cathy is great

Angie (Toyota owner) reviewed 8/17/26

D (Buick owner) reviewed 8/17/26

Phil (Ford owner) reviewed 8/14/26

My truck was virtually flawless before the hail storm happened and it’s nice to get it back the same way. Give them boys a good Labor Day bonus.

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Once you choose to have your vehicle repaired you should always get an auto body repair estimate for all repair procedures, parts and materials as well as warranty information.

Bopp Collision Center

About Bopp Collision Center

Reviews (881)

614 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?