Bopp Collision Center

4.8 (848reviews)

99%

(573) 443-2623

1400 Heriford Rd, Columbia, MO 65202

99%

See Photos

1400 Heriford Rd
Columbia, MO 65202

Get Directions Website Email

About Bopp Collision Center

See Photos

1400 Heriford Rd
Columbia, MO 65202

Get Directions Website Email

In operation 10 years.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Motorcycle Repair
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:00 pm
Tue	7:30 am - 5:00 pm
Wed	7:30 am - 5:00 pm
Thu	7:30 am - 5:00 pm
Fri	7:30 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Mercedes-Benz

Call

Website

Reviews (848)

Sort By:
Newest
Rating

589 Customers Rated

5 Stars

63.3% Complete

(537)
4 Stars

4.1% Complete

(35)
3 Stars

1.1% Complete

(9)
2 Stars

0.4% Complete

(3)
1 Star

0.1% Complete

(1)
< 1 Star

0.5% Complete

(4)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional customer service, with particular appreciation for the friendly and professional front desk staff who provide clear communication and timely updates throughout the repair process. The quality of repairs is highly regarded, with many customers noting their vehicles look brand new or better than before the accident. Timeliness is a strong point, with numerous repairs completed ahead of schedule. Customers value the detailed text and email updates, thorough cleaning of vehicles upon completion, and the staff's willingness to go above and beyond expectations. The professional evaluation process, transparent communication about additional damage discoveries, and accommodating scheduling are frequently mentioned positives. While most experiences are excellent, a few customers noted minor communication gaps or timing discrepancies that were generally resolved satisfactorily.

Select to learn more

Service Quality
Timeliness
Communication

"... who did the estimate was quick and knowledgeable. The overall work and finish on my car was perfect in my opinion. I would absolutely use and recommend ..." Read more

"Outstanding service and communication"

"Bopp ALWAYS does spectacular work. Reliable, reasonably priced, and operate with integrity and ..." Read more

"Very professional and friendly staff and the repair is perfect"

"The repair work was excellent and done in a timely manner"

"My vehicle was returned early. Very efficient work"

"My car was actually ready before I expected"

"Communication was good and they got it done faster than advertised"

"... updated daily on progress and time of completion. Actually finished our car 3 days earlier that promised." Read more

"Done a week early!"

"... experience was great and I feel I was well taken care of. I liked the text message updates on the status of my car. The lady at the front desk was super polite ..." Read more

"I couldn't believe how often i got texts every step of the way"

"Everyone responded in a timely manner and communicated very well. It was a great experience!"

"Very timely repair. Excellent communication. Very happy with the result."

"Loved the email updates."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... who did the estimate was quick and knowledgeable. The overall work and finish on my car was perfect in my opinion. I would absolutely use and recommend ..." Read more

"Outstanding service and communication"

"Bopp ALWAYS does spectacular work. Reliable, reasonably priced, and operate with integrity and ..." Read more

"Very professional and friendly staff and the repair is perfect"

"The repair work was excellent and done in a timely manner"

"My vehicle was returned early. Very efficient work"

"My car was actually ready before I expected"

"Communication was good and they got it done faster than advertised"

"... updated daily on progress and time of completion. Actually finished our car 3 days earlier that promised." Read more

"Done a week early!"

"... experience was great and I feel I was well taken care of. I liked the text message updates on the status of my car. The lady at the front desk was super polite ..." Read more

"I couldn't believe how often i got texts every step of the way"

"Everyone responded in a timely manner and communicated very well. It was a great experience!"

"Very timely repair. Excellent communication. Very happy with the result."

"Loved the email updates."

Jake (GMC owner) reviewed 7/23/26

Gregory (Chrysler owner) reviewed 7/19/26

Tim was very professional he handle my car repair in a timely matter. Extremely satisfied with the body works. GREAT SERVICE.

John (BMW owner) reviewed 7/17/26

Excellent service.

Claire (Nissan owner) reviewed 7/16/26

Kimberly (Chevrolet owner) reviewed 7/16/26

Very friendly and helpful staff!

Jimmy (Ford owner) reviewed 7/16/26

My son referred me and I will do the same.

Great work, would recommend it to anyone. Especially your receptionist, she was so helpful and respectful. Great customer service, she is a great asset to your company.

See 1st one.

Brandon (Chevrolet owner) reviewed 7/16/26

Ruth (Honda owner) reviewed 7/15/26

C (Ford owner) reviewed 7/13/26

Bridgett (Honda owner) reviewed 7/10/26

Want to thank Kathy and Tim great service awesome work love what you did to my car thank you so much will recommend you to people I know

Beverly (BMW owner) reviewed 7/8/26

Car has not been delivered. However, services and communication have been excellent.

No place compares!

Kathy and Tim were exceptional performers to work with! ❤️

No one in town compares!

Judith (Mercedes Benz owner) reviewed 7/4/26

The staff at Bopp are friendly, professional, knowledgeable, and efficient from the front to the back. Whoever cleaned my car inside and out deserves a bonus; my car looks new. Thank you.

Beth (Jeep owner) reviewed 7/3/26

Cathy and Tim were great to work with! We always truly appreciate the attention to detail and the cherry on top which is getting back a car that is CLEAN! That is so kind and thoughtful for your customers! Thank you!!

Charlie (Ford owner) reviewed 7/2/26

Always exceed expectations.

Rachel (Lexus owner) reviewed 7/1/26

Super easy and made the car look BRAND NEW, I have a 2006 Lexus with over 100k miles for reference. Recommend Bopps 5/5 Stars

Mark (Toyota owner) reviewed 7/1/26

Excellent process and communication.

Jenifer (Toyota owner) reviewed 7/1/26

Your company did a fantastic job of handling everything. Your timeline was accurate and I received my car back sooner than expected!

Anne (Mercedes-Benz owner) reviewed 6/29/26

Excellent communication and service!

Christy (BMW owner) reviewed 6/29/26

Great service and great communication.

Deanna (BMW owner) reviewed 6/26/26

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Differences in repair estimates are common. Be sure to compare the differences between the two. If you're not sure why one estimate is different from another be sure to ask.

Bopp Collision Center

About Bopp Collision Center

Reviews (848)

589 Customers Rated

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 0.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 0.5/5.0

Repair Quality - 5.0/5.0 -