Bopp Collision Center

4.9 (915reviews)

99%

(573) 443-2623

1400 Heriford Rd, Columbia, MO 65202

99%

See Photos

1400 Heriford Rd
Columbia, MO 65202

Get Directions Website Email

About Bopp Collision Center

See Photos

1400 Heriford Rd
Columbia, MO 65202

Get Directions Website Email

In operation 10 years.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Motorcycle Repair
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:00 pm
Tue	7:30 am - 5:00 pm
Wed	7:30 am - 5:00 pm
Thu	7:30 am - 5:00 pm
Fri	7:30 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Mercedes-Benz

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Website

Reviews (915)

Sort By:
Newest
Rating

638 Customers Rated

5 Stars

63.6% Complete

(582)
4 Stars

4.3% Complete

(39)
3 Stars

1% Complete

(9)
2 Stars

0.3% Complete

(3)
1 Star

0.1% Complete

(1)
< 1 Star

0.4% Complete

(4)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its exceptional service quality, with many highlighting the professionalism, friendliness, and attentiveness of the staff. Repairs are frequently described as flawless, restoring vehicles to like-new condition. Timely communication through texts, emails, and calls is a standout strength, keeping customers informed throughout the repair process. Many customers were pleasantly surprised when their vehicles were completed ahead of schedule. The complimentary interior cleaning and detailing received widespread appreciation. A few customers noted isolated concerns such as communication gaps during longer repairs, minor incomplete items at pickup, and occasional delays, reflecting direct customer feedback rather than systemic issues.

Select to learn more

Service Quality
Timeliness
Communication

"Perfect example of what great customer service looks like!"

"... repair. I was 100% satisfied in both instances. The quality of their repairs and their customer service is exemplary!" Read more

"Bopp ALWAYS does spectacular work. Reliable, reasonably priced, and operate with integrity and transparency."

"Very professional and friendly staff and the repair is perfect"

"Attention to detail is stellar! Beginning with customer service to the finished product! From the time to are greeted ..." Read more

"It was completed a few days early. Very much appreciated!"

"... This was my first experience with Bopp and I was pleasantly surprised with the turnaround time of the repair." Read more

"Excellent work and on time. They kept us informed every step of the way."

"... handling everything. Your timeline was accurate and I received my car back sooner than expected!" Read more

"Received my vehicle a full week ahead of schedule."

"I couldn't believe how often i got texts every step of the way"

"... experience was great and I feel I was well taken care of. I liked the text message updates on the status of my car. The lady at the front desk was super polite and ..." Read more

"Very timely repair. Excellent communication. Very happy with the result."

"Absolutely outstanding service. First class communication and the repairs were effected in a timely fashion. My car has been restored. Thank ..." Read more

"No correspondence between 1125 and 12 other than estimate which was provided on 1125. Received a text that ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Perfect example of what great customer service looks like!"

"... repair. I was 100% satisfied in both instances. The quality of their repairs and their customer service is exemplary!" Read more

"Bopp ALWAYS does spectacular work. Reliable, reasonably priced, and operate with integrity and transparency."

"Very professional and friendly staff and the repair is perfect"

"Attention to detail is stellar! Beginning with customer service to the finished product! From the time to are greeted ..." Read more

"It was completed a few days early. Very much appreciated!"

"... This was my first experience with Bopp and I was pleasantly surprised with the turnaround time of the repair." Read more

"Excellent work and on time. They kept us informed every step of the way."

"... handling everything. Your timeline was accurate and I received my car back sooner than expected!" Read more

"Received my vehicle a full week ahead of schedule."

"I couldn't believe how often i got texts every step of the way"

"... experience was great and I feel I was well taken care of. I liked the text message updates on the status of my car. The lady at the front desk was super polite and ..." Read more

"Very timely repair. Excellent communication. Very happy with the result."

"Absolutely outstanding service. First class communication and the repairs were effected in a timely fashion. My car has been restored. Thank ..." Read more

"No correspondence between 1125 and 12 other than estimate which was provided on 1125. Received a text that ..." Read more

Doug (Toyota owner) reviewed 10/30/26

Thomas (Mercedes-Benz owner) reviewed 10/30/26

Francis (Jeep owner) reviewed 10/28/26

James (Hyundai owner) reviewed 10/26/26

R (Mercedes-Benz owner) reviewed 10/26/26

Clyde (Ford owner) reviewed 10/26/26

If someone needs that kind of work I would recommend you very highly

I am very pleased with your work. The paint matched the rest of the car. You do GOOD work. Thanks so much.

Patti (Mercedes-Benz owner) reviewed 10/24/26

Bopp collision did a great job and were in constant communication with my insurance agency as well as myself. Their front desk assistance Kathy is great and always very helpful and positive.

Erin (Toyota owner) reviewed 10/24/26

The lady working the front desk is wonderful! She does a great job!

Sean (BMW owner) reviewed 10/23/26

The entire process working with the Boop is extremely professional. The service was prompt and as scheduled. Especially appreciated the commitment to quality, including follow inspection after the repairs.

Susan (Ford owner) reviewed 10/22/26

David (Chevrolet owner) reviewed 10/22/26

Bopp Collision does excellent repair work, Tim kept in touch with me throughout the process and had the truck done 4 days ahead of the date it was due to be completed. My truck was returned to me not only with the damaged fixed, but the entire truck was spotless, highly recommend!!

Katie (Ford owner) reviewed 10/21/26

you guys are THE BEST !!!! You worked so hard to get our car out quickly and get us back home. Thank ya’ll so much 🤗

Rebecca (Honda owner) reviewed 10/15/26

Everyone was knowledgeable and helpful.

The car look good and I appreciated the clean car as I couldn't go through a carwash With the car damage prior to the repair.

Jeffrey (Toyota owner) reviewed 10/15/26

Tim and your team are the best, only place we will go

Clayton (Ford owner) reviewed 10/15/26

Lexia (Toyota owner) reviewed 10/14/26

Tandi (Mercedes-Benz owner) reviewed 10/13/26

Bopp Collision did a fantastic job repairing my car and they are a pleasure to work with!!

Gabby (Volkswagen owner) reviewed 10/13/26

Kathy was so pleasant to work with

Bruce (Honda owner) reviewed 10/12/26

Jacob (GMC owner) reviewed 10/12/26

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I-CAR and ASE are the two most recognized auto collision repair training and certification bodies in the auto body industry.

Bopp Collision Center

About Bopp Collision Center

Reviews (915)

638 Customers Rated

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0