Boston Road Collision

4.7 (693reviews)
97%
2345 Hollers Avenue,  Bronx,  NY  10475
Bot
Shop AssistantSparkles

In operation 18 years, 8 years at this location.

Boston Road Collision is proud to be a Gold Class® collision repair business. The Gold Class recognition indicates that our technicians are trained in the proper repair techniques and procedures that contribute to the complete and safe repair of your vehicle. As a Gold Class shop, we require each of our technicians involved in collision repair to take ongoing training every year. This includes classes on new vehicle technologies and the latest repair techniques. Boston Road Collision is among only 10 percent of collision repair businesses to achieve Gold Class status. Family owned and operated for 10 years, we are a full service repair facility that recently relocated to a brand new state of the art facility. Outstanding customer service is our #1 priority. Visit our website at bostonroadcollision.net for more information. Be sure to click on the "testimonials" tab to read what our customers are saying about their experience with us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (693)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its professionalism, quality repairs, and courteous staff. Many highlighted the excellent customer service, describing interactions as thorough, respectful, and welcoming from start to finish. Repair quality received strong acclaim, with customers noting their vehicles looked brand new, with immaculate detailing and finishes. Timeliness was a notable strength, as several customers mentioned their vehicles were completed ahead of schedule. Regular text-based status updates were appreciated for keeping customers well-informed throughout the repair process. A few customers noted areas for improvement, including occasional delays, incomplete repairs such as loose parts or warning lights remaining on after service, and instances where proactive communication could have been more consistent without customers needing to follow up.
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"This is the top tier repair shop in the Bronx. If you like quality work this is your place to go. ..." Read more
"The quality of work was excellent, no complaints."
"The repairs were done extremely well. The car looks better now then when I bought it. Excellent work and great customer service."
"Vehicle was not properly fix. See part on the right side near the tail light loosen. Engine light is also ..." Read more
"... side and back passenger side, plus peeling paint. They fixed everything in about a week and a half and even cleaned my car inside and out. The staff ..." Read more
"Car was ready a week before originally scheduled for completion"
"... This is my second time taking my car to your shop . I am very happy with your on time service . Thank you" Read more
"I waited 3 extra days for a wheel nothing in ny state unbelievable"
"They gave me an estimated time and it was ready just 1 day after, which is fine"
"Delayed by a day"

My Experience

My Experience

Likely to Recommend

Repair Quality

They were great. They sent me daily. Text update updates with a link, giving me updates and progress and status of my car.

Customer Service

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Repair Quality

Customer Service

My Experience

Very professional atmosphere. The staff polite and courteous. The establishment was very clean and organized. Highly recommended.

My Experience

I will recommend my friend and family to repair there car to Boston collection shop. I'm happy with the repairs and replacement of the parts

My Experience

Yes. I am completely satisfied with my repair experience. I was truly impressed from the very beginning starting at the reception desk all the way to when my keys were handed back to me. Your team was very professional and courteous. I appreciated the updates. Most of all the punctuality was on point, I received my vehicle at the time promised. Everyone went above and beyond. The customer service was superb. Thanks so much to the staff at Boston Road Collison.

My Experience

Boston Road Collision is a very professional and reputable repair service. I would recommend their services to anyone I knew needed them. Frank treats his customers right!

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Repair Quality

Customer Service

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Repair Quality

The finished job exhibits a professional operation. Time factor is understood due to delay in parts arrival and other workload.

Customer Service

Customer service performance acceptable

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Repair Quality

Thanks so much for the attentiveness and the urgency at which you fixed my vehicle.

Customer Service

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Repair Quality

Great work

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Repair Quality

Customer Service

My Experience

My tire pressure warning system isn’t working. I have to take it back or take it to the dealer.

My Experience

Friendly and professional experience!

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Repair Quality

Customer Service

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Overall service

Repair Quality

The staff were courteous and approachable.

Customer Service

They were patient and kind

My Experience

BRC did an excellent job repairing my vehicle. The car came back looking and smelling like new. All of the staff were very courteous and professional, especially Eric. They went above and beyond. I would definitely recommend them.

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service