Botta's Auto Body

4.8 (946reviews)

97%

(415) 771-5600

3536 Sacramento St, San Francisco, CA 94118

97%

3536 Sacramento St
San Francisco, CA 94118

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About Botta's Auto Body

3536 Sacramento St
San Francisco, CA 94118

Get Directions Website

In operation 51 years, 46 years at this location.

Bottas's Auto Body and Don's Auto Body has been helping our San Francisco customers since 1975. We strive to provide a superior product by training our entire staff and continuing training throughout our careers. We are a certified repair centers for many manufacturers, including Honda and Nissan. We are committed to great customer service, so if you have any auto body needs please give us a call.

Services

Free Estimates
Lifetime Warranty
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

Chinese

Hours

Sun	Closed
Mon	8:00 am - 4:30 pm
Tue	8:00 am - 4:30 pm
Wed	8:00 am - 4:30 pm
Thu	8:00 am - 4:30 pm
Fri	8:00 am - 4:30 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Call

Website

Reviews (946)

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Rating

908 Customers Rated

5 Stars

85.2% Complete

(806)
4 Stars

8% Complete

(76)
3 Stars

1.1% Complete

(10)
2 Stars

0.6% Complete

(6)
1 Star

0.2% Complete

(2)
< 1 Star

0.8% Complete

(8)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional customer service, with staff being described as friendly, accommodating, and professional. The quality of repairs receives outstanding feedback, with many noting their vehicles look like new or even better than expected. Communication is highlighted as excellent, with regular updates via text and phone calls keeping customers well-informed throughout the repair process. Timeliness is generally strong, though some customers experienced delays due to parts availability or additional damage discovery. The shop's attention to detail, including interior cleaning and careful handling of personal items, creates a premium experience that leads to strong customer loyalty and recommendations.

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Service Quality
Communication

"Excellent customer service. Excellent communication. Excellent diagnosis and technical repair."

"Outstanding and very skilled body shop workers. I dont know his name. I know hes Asian Chinese and ..." Read more

"I wish there was a 20. The customer service, the work, the care, the kindness, the communication, the quality, the reliability—-all ..." Read more

"Amazing!!!! Honestly never been treated better at a car repair shop"

"... through picking it up, I was very impressed with the level of professionalism and care that they had for my vehicle" Read more

"Never better. Daily updates. All expectations were set and met."

"Very quick to respond to any inquiries I had and when I left a message, he called back almost ..." Read more

"Text updates were not accurate. I had to call for most current information"

"I called to follow up on Friday & left a voicemail. I called to follow up the following Monday or Tuesday ..." Read more

Service Quality
Communication

Service Quality
Communication