Boucher Collision Center - Waukesha
In operation 56 years.
Boucher Auto Body's Team of certified professionals has over 100 years of combined experience in collision repair and refinishing. Boucher will seamlessly repair your vehicle back to pre-accident condition, according to factory specifications and standards. We place customer needs and safety as our number one goal. Our technicians have obtained the highest level of training and certifications in the industry. Including I-CAR Gold and Manufacturer certification in all vehicle repairs. We offer a Limited Lifetime Warranty on all our repairs. We work with all Insurance carriers, and repair all makes and models. Services Offered- Superior paint matching technology and equipment, ADAS calibrations and repair. Full frame straightening equipment and Unibody frame correction equipment. All major welding certifications in structural, steel and aluminum.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:00 am - 5:00 pm |
| Tue | 7:00 am - 5:00 pm |
| Wed | 7:00 am - 5:00 pm |
| Thu | 7:00 am - 5:00 pm |
| Fri | 7:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
it took more than 3 months to complete the repairs. I understand that parts were difficult to find, but the original estimate was 11 days. I was told about the causes of the delay in the twice weekly message updates, but some of the reasons seemed a bit questionable. The work appears to be excellent, but i have driven it only a few miles since picking it up this afternoon .
My Experience - 5.0/5.0 -
Great work and they completed the work earlier than expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repair was done exceptionally well was really happy after it was completed. Communication from office staff on updates on my vehicle weren’t the best and almost took a week longer than expected even after pre ordering the parts.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Communication was great. People were very friendly & craftsmanship was spot on. However, we needed the vehicle to be sent to the service department after the body repairs for a computer update & brake check and they didn’t do that. Was stuck dropping it back off days later for the additional service which was very inconvenient.
Customer Service - 4.5/5.0 -
The girls were great when dropping the vehicle. As well, texts came regularly indicating your progress, loved it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Had the wrong completion date which freaked me out.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Alicia did a great job in getting things organized and moving forward. Alexis did a fantastic job in communicating and keeping things in order. It was the insurance company that was the Royal Pain throughout the whole process!
Likely to Recommend - 4.5/5.0 -
Depends on the situation.
Repair Quality - 4.5/5.0 -
Alicia and Alexia were great. Insurance company created more problems.
Customer Service - 4.5/5.0 -
See previous.
Returned Clean
My Experience - 5.0/5.0 -
The bonus vacuum of the interior was a great surprise and delight. The staff there is so kind. It was my first time having a repair of this type. They took care of so much with insurance and car rental. They do a great job with text updates and explained what to expect through the process. Despite a part being on back order, they had such great communication. Just amazing! Well done. I didn't get to meet the team behind the scenes, but please thank them for their detailed work.
My Experience - 5.0/5.0 -
Johnathan and his coworkers greeted us with a smile, treated us nice and are very welcoming.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jonathan and the staff were great as well as the service.
Customer Service - 5.0/5.0 -
Customer service was amazing!
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
The manager and assistant manager were great.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Timing, communication and service