Bowen's Collision Broad River

5.0 (368reviews)
100%
655 Broad River Rd,  Columbia,  SC  29210
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Shop AssistantSparkles

In operation 4 years.

We've been repairing vehicles for more than 35 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Bowen's Auto Body & Paint, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to ensure that your vehicle comes back to you looking like new. When it comes to comprehensive services, we are proud to be the preferred choice of drivers in the Midlands area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • German
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (368)

My Experience

Likely to Recommend

Repair Quality

Quality work and great service

Customer Service

Returned Clean

Likely to Recommend

I will recommend to anyone I hear needs any sort of car service!

Repair Quality

If I could rate my satisfaction with Bowen's Collision at above a 10 I would! So helpful, kind, and knowledgeable. So glad I found this spot, will definitely be back if needed!

Customer Service

So kind and helpful. Amazing customer service

Returned Clean

Likely to Recommend

Repair Quality

My car was repaired beautifully and in a timely manner, which I greatly appreciate, given how booked up auto collision shops are in the region right now. Susan and Stephen were very helpful and friendly and kept me informed throughout the process. They also said if something wasn’t right, to let them know so they can make it right. Bowen’s stands behind their work, and I definitely recommend them!

Customer Service

Great customer service! Throughout the process with my car, I always felt I mattered.

Returned Clean

Likely to Recommend

Already given referrals for them

Repair Quality

The staff was so Professional and explained every part of process in repairing my truck; then the set up my rental being delivered and rental company picking back up at shop. Their personalities were amazing and I laughed the whole time I was there

Customer Service

Outstanding Customer Service and Professionalism

Returned Clean

Likely to Recommend

Repair Quality

Excellent work & ready when promised.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Only one suggestion….your phone does not accept messages. If you don’t want messages perhaps program to say that rather than the stock message “this phone is not setup for messages” Otherwise this was a very good experience and your team is outstanding

Likely to Recommend

Repair Quality

Customer Service

The news I received wasn't always good, but Susan Knight was always responsive and supportive. She is a terrific representative.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Bowen’s did very good work on my vehicle and it looks better than before and was also finished in timely manner . I would highly recommend.

Customer Service

Returned Clean

My Experience

Everything was amazing on your end just the process of waiting for part was quite annoying but yall did great yall communicated appropriately and got us the car in good time.

My Experience

Car looks great! And front office was very helpful

My Experience

Very prompt and through with all aspects of the repair. Very helpful and good at their job.

Likely to Recommend

Repair Quality

Real helpful employees. Work was good

Customer Service

Returned Clean

My Experience

My vehicle was completed in a timely manner. The workers were professional. Miss Susan was friendly and answered my questions and invited me to reach out to her if I had additional questions. I am a very satisfied customer.

My Experience

None at this time

Likely to Recommend

Repair Quality

Car looked great and was ready the next day.

Customer Service

Returned Clean

My Experience

Excellent and courteous service members. We were surprised yet delighted at how quickly the repairs were completed on our Lexus SUV. Thank you Bowen!!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent customer experience from start to finish. Extremely professional company that does what they say they will do! Highly recommend.

My Experience

Excellent job. Very nice staff. Always kept me informed.