Brad's Collision Service

5.0 (300reviews)
100%
1908 SE 3rd St,  Aledo,  IL  61231

In operation 44 years.

Brad’s Collision Service has been serving the citizens of Aledo and surrounding counties with quality collision repair since 1982. In addition to delivering quality collision repair for over 40 years we are also a pillar of the community and its future growth. We offer FREE pickup and delivery of driveable vehicles. Brad’s Collision Service is located at 1908 SE – 3rd Street. Our facility sits on two acres right on a major thoroughfare here in Aledo. It is very easy to find and clearly marked. The shop is 9,600 square feet in size. The height of our shop doors range up to 12 feet to accommodate any sized vehicle. We have one frame machine housed in our shop to handle the load of multiple frame damaged vehicles. Sherwin-Williams is our paint supplier and it is applied in our down draft Garmat Paint Booth. We have a clean air prep station located in our paint shop to help ensure cycle times throughout the paint process. CCC One is our estimating system. See You SOON!!!!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (300)

Customers say
Overall Customer Satisfaction
Customers consistently express high satisfaction with the quality of repairs, frequently noting that their vehicles looked brand new upon return, often with unexpected interior detailing as a pleasant bonus. The friendly, professional, and approachable staff received widespread praise, with many customers highlighting how easy and stress-free the experience felt. Communication was a strong point, with text message updates keeping customers informed throughout the repair process. Timeliness was another standout, as numerous customers reported their vehicles being completed ahead of the estimated date. A few customers noted they would have appreciated more frequent mid-repair status updates, and one mentioned uncertainty around insurance coordination delays. Overall, the shop's attention to detail, welcoming atmosphere, and commitment to exceeding expectations drove strong loyalty, repeat visits, and enthusiastic recommendations to family and friends.
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"... went way more than the extra mile, seeing to it that every detail was accomplished with excellence in mind! Even small marks and scratches that Id noticed as ..." Read more
"... The repairs were completed in a timely manner and the quality of the work was excellent. When I picked up my car, it was extremely clean ..." Read more
"... days ahead of the estimated time, and not only was the body work perfect, the entire vehicle was beautifully detailed and looked like new. I'm very happy with the service ..." Read more
"Amazing work! Amazing customer service! Looks like a brand new car! I have never had body work done before so I'm not ..." Read more
"Brads has always taken the mess I bring them and turned it into a miracle. As good as new. Their staff is warm and friendly, their loaner fleet ..." Read more
"Definitely done the day before it was projected."
"... all our body work needs and they never disappoint. My Jeep was finished two days ahead of the estimated time, and not only was the body work perfect, the entire ..." Read more
"Before three days early!!"
"Did an Excellent job and did it faster than I expected!! What an Awesome group!"
"... your phones is phenomenal! So informative and kind. My car repair was done sooner than estimated and was detailed very thoroughly after. This is my ..." Read more
"I loved getting the updates through text message."
"Everyone was great! I just wish I was kept more up to date in the text messages as the car was being fixed."
"... looks great! Very happy with the service and with the way I was kept informed about the progress of the work. The staff was excellent to work with👍" Read more
"Had updates every couple of days- very helpful with where they were at in regards to repairs"
"Got a text every day"

My Experience

Not only the outside looked good, so did the inside.

My Experience

WOW!!! What an excellent job on the painting, looks like it just came off the dealer showroom, and kudos to the crew for detailing the interior of the truck,I know with the windshield detail it had to be a mess.Thanks again for the superior customer service.Shirley does a great job,she sets the tone of the experience, also Russ and the gentleman in the front as well for fast service i recieved

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The wash and detail was completely unexpected. I had completely forgot about the windshield wiper blade in the car, and your team put that on also. Your team went over and above the service required.

Likely to Recommend

Repair Quality

The service exceeded my expectations.

Customer Service

All staff that I interacted with was friendly and helpful.

Likely to Recommend

Repair Quality

Customer Service

gREAT JOB

My Experience

Bill and I appreciate the friendly, reliable, knowledgeable staff of our hometown repair shop. Have always had excellent work done making Bill's baby (Toyota Tacoma) look good as new.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Well done repair and on time.

My Experience

The lady that answers your phones is phenomenal! So informative and kind. My car repair was done sooner than estimated and was detailed very thoroughly after. This is my 2nd time using Brads and I’m so happy that I came back.

Likely to Recommend

Repair Quality

Great service. The car was finished quicker than estimated.

Customer Service

Likely to Recommend

Repair Quality

Quick and did a great job!

Customer Service

Made it so easy!

Returned Clean

My Experience

They went way above my satisfaction. Everyone was super friendly and I am 100 percent satisfied with the job they did on my truck

Likely to Recommend

Repair Quality

My truck was amazing. I couldn't even tell where the damage was a d the detailing was out of this world. If you ever expand your detailing operations I'm a customer

Customer Service

My truck was amazing. I couldn't even tell where the damage was a d the detailing was out of this world. If you ever expand your detailing operations I'm a customer

Returned Clean

My Experience

Likely to Recommend

I have already gave many compliments and shown and told many family and friends how happy I am with our experience.

Repair Quality

I just love how everything was fixed and feels brand new again. Lights that lit up are off now and the detailed work that was done on the inside…… WOW. What an added bonus. So thrilled with our experience using Brads Collision.

Customer Service

A wonderful staff to work with.

Likely to Recommend

Repair Quality

Thanks for your attention to details

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They done a good quick job on my car's deer damage and when I picked it up the whole car was cleaned up and detailed. 👍

Customer Service

Good job and friendly service!

Returned Clean

My Experience

We very pleased that you completed the job and had the black replacement parts delivered and installed promptly!

Likely to Recommend

We have no complaints at all, they did a great job!!

Repair Quality

Looks like a brand new car, they even detailed it on the inside. Very happy with there work!!

Customer Service

Everyone was great!!

Returned Clean

Likely to Recommend

and you were recommended to me by friends

Repair Quality

easy to work with, pleasant to deal with, kept me updated on repairs and loved that you delivered my car to me :-)

Customer Service

excellent communication

Returned Clean

My Experience

Excellent service and outstanding workmanship. Extremely satisfied with everything in the experience.

Likely to Recommend

Repair Quality

Customer Service

Nate, Russ and their team were super friendly and helpful! They have my complete trust!

Returned Clean