Briggs Collision Charlotte

4.8 (1,296reviews)
96%
9204 N Lakebrook Rd,  Charlotte,  NC  28214

In operation 19 years, 11 years at this location.

Briggs Collision provides top-notch auto body repair and auto paint services to Concord, Harrisburg, Charlotte, Belmont, Gastonia and the surrounding areas. Family owned and operated, we have more than 20 years combined experience. We repair all makes and models, foreign and domestic and are a direct repair shop for several insurance companies

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,296)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Everyone was polite and very informative on the matter at hand.

My Experience

Everything was great. Happy to have my car back. Was upset the car had to be pulled again which took more time. The trunk was filled with garbage too when I picked up.

My Experience

Wayne was absolutely amazing! Wonderful customer service. Thank you for making an already difficult situation so easy to get through.

Likely to Recommend

Repair Quality

Everyone was amazing! Wayne had such care and patience with us. Even with my busy work schedule and taking my calls in the evening-he saw to it that I was taken care of. Love this experience

Customer Service

My Experience

This was the 2nd time I have had my car repaired at Briggs and I have been so pleased both times. The attention to detail and quality of the repairs are excellent and the staff was very kind and professional.

My Experience

Went above and beyond and I am so appreciative. Thank you!

Likely to Recommend

Repair Quality

As of today, repair quality seem to be very good.

Customer Service

Customer Service was wonderful! The office staff was very friendly and courteous. The process when dropping my car off and picking it up was seamless. Kelli did a great job, updating me on car repairs.

Returned Clean

My Experience

My Experience

Everything is good with my Nissan. It was even finished before the due date, which was great too!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Awesome work I'm very satisfied

Likely to Recommend

Very

Repair Quality

Awesome I was sold some as they gave me a tour Awesome work TOP TEIR HIGHLY RECOMMEND

Customer Service

Awesome

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Likely to Recommend

Repair Quality

All the repairs look great!

Customer Service

Customer service was very good.

Returned Clean

Likely to Recommend

Highly recommend this company.

Repair Quality

They did a great job. Highly recommend this company.

Customer Service

Great customer service.

Returned Clean

Likely to Recommend

Repair Quality

Excellent

Customer Service

Jenna and Kelly are Top Notch

Returned Clean

Likely to Recommend

Going to get them to paint a few sections on another vehicle I have

Repair Quality

They did a really great job at repairing my car. I really thought I was just going to have to part it out and they made it good as new. Ready to put it in some car shows now.

Customer Service

The kept me in formed and up to date.

Returned Clean

My Experience

You guys always take good care of me and I appreciate it! Thank You!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job, nice people, clean facilities

Customer Service

Great job, nice people, clean facilities

Returned Clean