Britland Auto Body - Green Brook

4.9 (3,740reviews)
99%
226 US Highway 22,  Green Brook,  NJ  08812
Bot
Shop AssistantSparkles

Britland Auto Body of Green Brook is a family owned auto repair business. The Green Brook location is the original location of the Britland repair family. Our goal is to provide the highest quality repairs on a timely basis with the simplest process for the vehicle owner. Our staff is Factory Certified in many makes and we work hand in hand with all Insurance Carriers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Alfa Romeo
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (3,740)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, with repairs frequently described as restoring vehicles to like-new or brand-new condition. The communication experience stands out strongly, with daily text and email updates throughout the repair process being highlighted as a key differentiator. Timeliness is another major strength, as many customers noted their vehicles were completed ahead of schedule. Staff friendliness, professionalism, and attentiveness are repeatedly commended. A few customers noted areas for improvement directly in their feedback, including occasional delays in parts delivery, minor post-repair cleanliness concerns, and isolated quality control issues such as loose parts or paint inconsistencies. Overall, customer sentiment is overwhelmingly positive, with many expressing they would return and recommend the shop to others.
Select to learn more
"... making sure I was informed every step of the process. The results were amazing; no indication that my car had been involved in an accident." Read more
"The repair quality is outstanding! It looks as good as new, and the repair was completed even quicker than expected."
"... phone was polite and explained the repair in detail. The body work is excellent and there is no evidence the car was in an accident. Great job to all!!" Read more
"... provided excellent, professional service and even delivered my car ahead of schedule. I was very pleased with their services." Read more
"The vehicle was delivered 4 days earlier than initially anticipated. Really appreciated that!"
"I dropped off on Tuesday and was given estimated completion by Friday. It was not done until the following Wednesday which required me to rent a car"
"Text updates were common throughout the process. Vehicle was ready four days early!"
"Communication was flawless, from scheduling the initial estimate to final repair, whether voice, email, or text. No lapses at any ..." Read more
"... beyond! All parties were very friendly and helpful. The communication throughout the repair process was outstanding and very much appreciated." Read more
"... responsibilities and how much insurance will cover. They communicate daily with text and emails to update you as the progress of the car. The work was done on time and the car looks good ..." Read more
"I am truly satisfied with the customer service. Britland Auto Body was very transparent with me and kept me informed every step of the repairing process."
"The automated notifications were confusing, sometimes inaccurate and annoying"

My Experience

Likely to Recommend

For all the reasons previously mentioned.

Repair Quality

Looks like new. Excellent work and completed ahead of schedule.

Customer Service

Anna, Stephanie and Marco took good care of me, smiling all the way through. Kept me informed on progress.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The whole experience was great. We received constant updates from Britland across text, email and phone. They managed our expectations throughout and completed the repair ahead of schedule. Would definitely recommend.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very professional and pleasant employees. The car looked brand new when the job was done.

Customer Service

Very professional and pleasant employees. The car looked brand new when the job was done.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Keeping update of status of the repair.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did an amazing job, but I had to bring my RAV4 back due to due to a bad part of seatbelts / and mechanical issues… still pending to get fixed

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

10 second time doing business with them and still got the same excellent service

Repair Quality

Customer Service

10.. everyone were very accommodating

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean