Britland Auto Body - Green Brook

4.9 (3,695reviews)
99%
226 US Highway 22,  Green Brook,  NJ  08812
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Shop AssistantSparkles

Britland Auto Body of Green Brook is a family owned auto repair business. The Green Brook location is the original location of the Britland repair family. Our goal is to provide the highest quality repairs on a timely basis with the simplest process for the vehicle owner. Our staff is Factory Certified in many makes and we work hand in hand with all Insurance Carriers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Alfa Romeo
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (3,695)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, frequent and transparent communication, and timely repairs. Many highlight the daily text and email updates as a standout feature that kept them informed and stress-free throughout the repair process. Repairs are frequently described as flawless, with vehicles returned looking brand new and paint matching perfectly. Staff are widely commended for being friendly, professional, and attentive. Several customers noted their vehicles were completed ahead of schedule, adding to their satisfaction. A few customers mentioned minor areas for improvement, including occasional delays due to parts availability, isolated cleanliness concerns, and infrequent issues with post-repair quality checks - all noted directly from customer comments. Overall, the overwhelming majority of feedback reflects a highly positive experience, with many customers expressing intent to return and recommend the shop to others.
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"The repair quality is outstanding! It looks as good as new, and the repair was completed even quicker than expected."
"... every step of the process. The results were amazing; no indication that my car had been involved in an accident." Read more
"... actually kept that date. When I received the car, it actually looked perfect, and even smelled like it was a new car! From a customer standpoint, they were exceptional, ..." Read more
"... kept me informed each step of the way. Outstanding! My vehicle was ready several days earlier than originally expected which worked out very well with my work schedule." Read more
"... provided excellent, professional service and even delivered my car ahead of schedule. I was very pleased with their services." Read more
"... the actual work that was done. Great job. I think it took far too long to get the parts." Read more
"... was given estimated completion by Friday. It was not done until the following Wednesday which required me to rent a car" Read more
"Car came out great and ahead of schedule, very happy!"
"Communication was flawless, from scheduling the initial estimate to final repair, whether voice, email, or text. No ..." Read more
"... responsibilities and how much insurance will cover. They communicate daily with text and emails to update you as the progress of the car. The work was done on ..." Read more
"... I was impressed with the most with the fact that I constantly received texts informing me about the status of the car throughout the whole process. I am highly ..." Read more
"The automated notifications were confusing, sometimes inaccurate and annoying"
"Excellent work, frequent and accurate communication, great customer experience"

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Customer service was 10. But very disappointed in receiving my jeep back, with dirty front carpets and foot marks on my inside door. The workers should be more concerned and put paper inside. Took me 30 Minutes to shampoo my front carpets and door panels. Plus a lot of finger prints all over the glass. You asked I thought about not saying anything. But you asked twice. My jeep was just cleaned before I brought it to you. Gerard.

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The car looks great. The repair done by Britland Greenbrook brought back the appearance of my car back to normal. Great job, thank you ! Kathy

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Everyone was great !

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My Experience

Staff and service was excellent. This is third (?) repair at Britland. Full satisfaction each time makes it a no brainer to return when auto body repair is needed.

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Loved the text message updates and overall swift service!

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Repairs were very well done in a very timely manner. I greatly appreciated the constant communication about the status of my vehicle a pleasure to work with!

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My Experience

Im a long time customer, I appreciate all your hard work. Thank you. 👍

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Staff very professional .

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The updates messages related to the repair and paint repairs were very helpful

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Great Work friendly and understanding Staff

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Great Staff

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