Brookfield Auto Body and Towing LLC

4.7 (688reviews)
94%
525 Franklin Avenue,  Hartford,  CT  06114
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Shop AssistantSparkles

In operation 50 years, 3 years at this location.

We here at Brookfield Auto Body and Towing specialize in doing whatever it takes to make you, the customer as satisfied as possible. We have supplied quality body work that’s quick and cost effective since 1976! All of our repairs are guaranteed as long as you own the vehicle so you can rest assured that your vehicle will be coming back to you in even better condition than it was in before the accident!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 4:30 pm
Tue 7:30 am - 4:30 pm
Wed 7:30 am - 4:30 pm
Thu 7:30 am - 4:30 pm
Fri 7:30 am - 4:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (688)

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My Experience

Professional, very responsive and accommodating

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Repair Quality

They helped my wife and were extremely kind and easy to work with. They did a great job.

Customer Service

We were always informed on the process and when they expected the work to be completed

My Experience

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My Experience

I love how thorough the auto body shop get the job done in a reasonable time frame I was excited to get my vehicle back before the original time I would definitely recommend them to others 😀

Likely to Recommend

Repair Quality

Absolutely

Customer Service

My vehicle looks brand new love the outcome

My Experience

Five star service! Great work and great communications.

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Repair Quality

Amazing work and fantastic communications.

Customer Service

Returned Clean

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Customer Service

Returned Clean

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Repair Quality

Amazing experience

Customer Service

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Customer Service

My Experience

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Want to go back myself to have more work done

Repair Quality

Really good people. Ajay is awesome.

Customer Service

Super satisfied

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Repair Quality

Customer Service

My Experience

Great communication, friendly staff members, and great service...

Likely to Recommend

Repair Quality

Very friendly and nice people, great service and very professional...I will recommend!

Customer Service

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My Experience

Brookfield took great care of my son and did an excellent job with my BMW! They made the entire process so easy for us—from picking up the rental right at their location to receiving daily text updates on the progress. Their communication and professionalism really stood out. Highly recommend Brookfield for anyone needing quality service and peace of mind!

My Experience

The entire experience with Brookfield was outstanding. I appreciate the professionalism, attention to detail, commitment to timing, and communication that all went into my experience a good one. It resulted in a top notch repair job which I’m very happy with. Thank you …..Jeff D.

My Experience

The staff are very welcoming, the overall environment is great

Likely to Recommend

The body is a reputable company

Repair Quality

The entire staff were very welcoming, and knowledgeable.

Customer Service

Everyone makes me feel appreciated.

Returned Clean

My Experience

Absolutely awesome! Customer service skills beyond measure. VERY rare indeed.

My Experience

Easy process

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Customer Service