Browns Fleet & Collision Center
In operation 43 years, 12 years at this location.
Browns Fleet & Collision Center is a family based company located in the heart of Tuscaloosa. We specialize in the body repair of all vehicles including: Heavy Trucks, Trailers, Panel Vans, Box Trucks, Buses, Cars, and all other forms of transportation. We provide a high level of customer service and communication throughout the entire repair process. We also provide free estimates so come by today and let us take the worry away.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied 💯
Customer Service - 5.0/5.0 -
Very professional
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was repaired correctly and looks as good as it did before the collision.
Customer Service - 5.0/5.0 -
Communication was timely and our vehicle was ready for pick up when they said it would be.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The work was done professionally and well. The Escape looks and drives great. I received emails keeping me posted. There was an issue that came up, but Brian contacted me and it was quickly resolved.
My Experience - 0.0/5.0 -
its very obvious that the space on the side where it was repaired is much larger than the other side
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Job well done in a timely manner
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was highly impressed and satisfied when I got my car back you guys did wonderful job thank you so much.
Likely to Recommend - 0.5/5.0 -
Poor work
Repair Quality - 1.5/5.0 -
Not pleased with work either time. Bumpers had to be adjusted both times I been there didn't use body filler where it was needed. Didn't repair crack in bumper cover, led pods are not aligned brush guard bracket need adjusted uneven. I can go on but it's not worth my time. Could have done the work myself cheaper, also just realized the light pod had bolt broke off in it haven to drill it out
Customer Service - 1.0/5.0 -
Couldn't get someone to answer phone
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always excellent service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was very nice and helpful! My car looks great!!