Buchanan Auto Park Collision Center
In operation 31 years.
Buchanan Auto Park Collision Center is a full service body shop featuring PPG paint products. Our goal is to provide our clients with exceptional quality repairs, following OEM guidelines. We strive everyday to be your preferred collision repair facility.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Buchanan Collision Center did an outstanding job with my jeep and customer service. I would highly recommend them to anyone seeking collision repairs.
Repair Quality - 5.0/5.0 -
They did an outstanding repair on my jeep after I was rear ended. Dana was so kind and caring, he kept me informed every step of the way. It was completed quicker than I thought it would they wasted no time getting the parts and putting my jeep back together.
Customer Service - 5.0/5.0 -
I am very satisfied with the quality work they do. You can tell that they take pride in what they do.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job in finding replacement seats for my Dodge and work was done quickly and timely!
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
Was advised that the vehicle would be going into the shop second to last week of Feb. The vehicle ended up not going into the shop until the last week of March. I attempted to reach out and get a status update. When I called I was hastily advised that I would receive a call when it was done. I ended up being able to pick my vehicle on 04/12/24. Only to have my battery completely dead because my lights were left on. Then my vehicle went into limp mode because of the battery being dead.
Customer Service - 1.5/5.0 -
No communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great place to take vehicle for repairs. Outstanding service .
Repair Quality - 5.0/5.0 -
Dane was very nice to work with and always kept in touch re the status of the repair.
Customer Service - 5.0/5.0 -
Great customer service!!
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0 -
I thought everything was going to be okay but when I got my car all the parts that were installed by their mechanics were not aligned with the body and the paint doesn't match at all
Customer Service - 1.5/5.0 -
Didn't receive any updates about my car until I called them.....
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
I don't blame them for the long delivery time, but a better paint match should have made.
Repair Quality - 4.0/5.0 -
The black metal flake has a different appearance.
Customer Service - 5.0/5.0 -
The customer service agent, Dane, was very good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I hope your business closes
Repair Quality - 0.5/5.0 -
I was never called with updates on my car. I called everyday and was only told not ready, not what was wrong or what needed to be completed still. One of the people I talked to regularly on the phone was very rude. My car was held for a missing part for over a week and then there was “ another missing part on back order” after that. My car was drivable and I made it very clear that I was in a rental car for over a month. Only after a very strong discussion was I allowed to take my car while waiting for the still missing part to come back 2 weeks later for a 25minute repair.
Customer Service - 0.5/5.0 -
Didn’t give me any updates after the projected completion date. Very rude on the phone
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Delay due to damaged hood
Customer Service - 5.0/5.0 -
Could communicate a little better with delays
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looked beautiful when I picked it up. Couldn't tell that it was damaged at all!
Customer Service - 5.0/5.0 -
I would recommend adding in a couple of dauys to your repair pickup day. The original day I was told was Thursday or Friday, but it was not ready until the following Tuesday. Had i known, I would have gotten a rental car. As it was, I figured I could go a few days without a car, but it ended up being longer. Although it took longer than expected, the work done was excellent.
Likely to Recommend - 5.0/5.0 -
Definitely recommend
Repair Quality - 5.0/5.0 -
I was very satisfied with the work that they did on my car and they were so kind. I told them that I’m kind of in a hurry to get it back because of the i rent a car from enterprise he was so kind and said that he will do everything he can to make sure my car is done before I had to pay any more on that rental car, so yes I would recommend them to anyone
Customer Service - 5.0/5.0 -
Customer service was great helped me out a lot.