Buckeye Collision - Marion Cr#98

4.7 (487reviews)
93%
1770 Harding Hwy E,  Marion,  OH  43302

In operation 51 years.

Buckeye Collision Service has proudly served our community with expert auto collision repair services since 1975. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair conveniently located in Marion, OH. At Buckeye Collision Service, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (487)

My Experience

After receiving the vehicle, The engine light is on. The light was not on when it was dropped off.

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Customer Service

Buckeye had my car for thirty days due to hitting a deer. The body work and repair was excellent, but I dropped my car off with no warning lights on my dash. When I picked up my car the engine light was on. I called and reported it. They called the insurance adjuster, and the insurance adjuster said, that has nothing to do with hitting the deer. I know it doesn’t have anything to do with hitting the deer…. It has everything to with returning my car the same way I delivered it. They refuse to make things right. I won’t be back. I’ll find some place else.

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The work was done quickly

Customer Service

Good customer service

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This was our second time using Buckeye Collision

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Customer Service

My Experience

No need to contact us. Just wanted to express opinion of what could make things easier for both parties. It’s appreciated that there are updates when the repair time is extended. However more communication to your customer is needed if there is repairs that the insurance company drags their feet on and/or refuses to cover so that this can be addressed prior to pickup. Since we are out of the communication loop between repair shop and insurance this leads to either another claim needing to be filed and then scheduling repairs again or accepting it as it is and being glad you have the vehicle back. Both outcomes aren’t completely satisfactory. I do want to state that Jennifer and Andrea are both quite professional and I’m sure went above and beyond dealing with our insurance carrier. We as a family will only use this repair shop because of our experiences. These modifications would make all the difference to being completely satisfactory and perhaps exemplary!

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Repair Quality

Definitely a 10!

Customer Service

I often ask what has happened to customer service? I found this with my recent business with Buckeye Collision. Superior service. Buckeye should be most proud not only of their mechanical knowledge but of their team and the exceptional treatment of their customers. I will recommend Buckeye whenever I have the opportunity.

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My Experience

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Customer Service

Jennifer was GREAT

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My Experience

Wonderful people to work with! Very satisfied with repair on our car! Thank you Buckeye Collision!

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Superb!

Repair Quality

Very nice people yo work with. Told us exactly what would happen each step. Very satisfied!

Customer Service

Excellent

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My Experience

my car looked sooo good they did such an amazing job on my car and fixed it earlier than expected . they were so nice to me and kept me up to date with everything going on with my vehicle as well. 10/10 would definitely go back.

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Very good

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They did a wonderful job on my vehicle.

Customer Service

Jennifer was very friendly and kept me updated.

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My Experience

Thank you for the excellent service!

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I had a great experience!

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Already have recommended to people.

Repair Quality

Great job! Car looks brand new.

Customer Service

Excellent! Jennifer and Andrea are the heartbeat of that shop and kept me advised all along the way.

My Experience

Very satisfied with the repairs and everyone that I came in contact with.

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My Experience

Repaired all hail damage. Did an amazing job!!

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Repair Quality

Great work

Customer Service

Nice staff and receptionist

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