Budd Motors, Inc

4.9 (669reviews)
96%
4921 Calumet Ave,  Hammond,  IN  46327
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BUDD AUTOBODY is a family owned and operated collision shop that was founded by my father in 1946. We take tremendous pride in returning damaged vehicles to their pre-loss condition. We are currently celebrating our 80th anniversary. We treat our customers like family and have established a customer loyalty base second to none. Believe it or not, we still see the customer as being number 1.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Cash
  • Check
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Call
Email

Reviews (669)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with repairs described as flawless, excellent, and leaving vehicles looking brand new. The professionalism and friendliness of the team receive high marks, with many noting the attention to detail and care taken with every vehicle. Communication throughout the repair process is frequently highlighted as a strength, with customers appreciating regular updates via text, app notifications, and direct contact. Timeliness is another standout, as multiple customers noted their vehicles were ready on time or even earlier than expected. Added touches like interior cleaning, exterior washing, and assistance with rental car arrangements are repeatedly mentioned as exceeding expectations. Several customers noted this is their go-to shop, with some returning over many years, and the vast majority express strong intent to recommend the shop to others.
AI-Generated from reviews written in the last 12 months
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"Im 100% satisfied with the work Budd Motors did on my truck! Excellent, excellent work! I highly recommend them! ..." Read more
"... they kept me updated throughout the process, and the repair and paint work came out flawless. My car looks brand new again. Highly recommend this shop to anyone needing ..." Read more
"... really appreciated how quickly my car was repaired—it looks and drives as if nothing ever happened. Thank you to the entire team at Budd. I would absolutely ..." Read more
"... Motors is the finest repair shop in northern Indiana . The customer service and quality work is outstanding . They get five stars for excellence. ⭐️⭐️⭐️⭐️⭐️" Read more
"... done on your car, Budd Motors is the place to go. Their workmanship is perfect. They greet everyone with a friendly smile." Read more
"Ready before I thought it would be. I was very impressed!"
"Yes, my truck was fixed and ready for pick up in a timely manner."
"My vehicle was ready earlier than I was told."
"My vechicle was ready when promised"
"... work. Several cars brought there over the years. Always friendly and car is ready when promised. Hand washes the car before you pick it up." Read more
"... customer service was very professional, friendly and patiently answer every question I had regarding the fixing of my truck." Read more
"Amazing communication and follow up!"
"Great Customer service and attention to details. Clear communication at every step in the process. My car looks better than new."
"... service was outstanding from start to finish, and the staff kept me informed throughout the repair process. One thing I especially appreciated was the assistance ..." Read more
"Excellent work.. Great communication. Highly recommend."

My Experience

The car looks great! Brian explained the process, and all went smoothly. Thank you guys!

My Experience

I was completely satisfied and impressed with the level of expertise and care my car was given by Brian and his team at Budd Motors. I highly recommend this business!!!

Likely to Recommend

Repair Quality

Budd motors is the best autobody business around. I couldn't be happier with the excellent level of service and workmanship they provided. Brian, the owner, cares about his customers and the quality of service he delivers. I wouldn't trust anybody else with my car.

Customer Service

Top notch!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They are great on everything they do. AWESOME JOB

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

My Experience

Budd Motors did an excellent job on my truck! I highly recommend them. Thank you!

Likely to Recommend

I highly recommend Budd Motors.

Repair Quality

I’m 100% satisfied with the work Budd Motors did on my truck! Excellent, excellent work! I highly recommend them! Thank you!

Customer Service

The customer service was very professional, friendly and patiently answer every question I had regarding the fixing of my truck.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

We always go to Budd’s for auto body work. Several cars brought there over the years. Always friendly and car is ready when promised. Hand washes the car before you pick it up.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I’m very satisfied with the results of the job and the way they treated me all the time that I asked them any questions about the job they had all the answers I will recommend them very highly 👍🏻

Likely to Recommend

Repair Quality

Great service 👍🏻

Customer Service

First class

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Budd Motors is the finest repair shop in northern Indiana . The customer service and quality work is outstanding . They get five stars for excellence. ⭐️⭐️⭐️⭐️⭐️

Likely to Recommend

I Highly recommend Budd Motors for your repairs

Repair Quality

Again :: Another excellent job by Budd Motors .

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you for the good service and work.

Likely to Recommend

Buen servicio

Repair Quality

Buen trabajo

Customer Service

Muy buena atención

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I have always admired honest and trust. I felt at home.

Likely to Recommend

I was very happy

Repair Quality

Very professional

Customer Service

Family style I love

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

If you need body work done on your car, Budd Motors is the place to go. Their workmanship is perfect. They greet everyone with a friendly smile.

Likely to Recommend

I'm telling everyone I know about the service I received at Budd Motors.

Repair Quality

This is the place to go for body repair for your car. You will receive friendly ,professional service.

Customer Service

The customer service from the repair shops personnel was excellent. They will take the time to explain the damage.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I was extremely satisfied with my recent repair experience at Budd Motors. The entire process was handled professionally and completed in a timely manner. The customer service was outstanding from start to finish, and the staff kept me informed throughout the repair process. One thing I especially appreciated was the assistance with the rental car service, including the convenient pick-up and drop-off arrangements. That level of customer care made a stressful situation much easier to manage. This is my third time working with Budd Motors, and they continue to exceed my expectations. They came highly recommended to me, and after my experiences with them, I would confidently recommend them to anyone in need of vehicle repairs. The team did an amazing job on my Jeep, and I truly appreciate their commitment to quality work and excellent customer service.

My Experience

You can trust them. They did a great job with my 2024 accord. I had just gotten it. You can’t even tell it’s been damaged. They even cleaned the inside and washed the outside. I was so happy when I saw that and I had exactly the same amount of miles when I left it with them. Thank you!

My Experience

I will strongly recommend Budd Motors to anyone that wants to get their car fixed and back in a very good condition.

Likely to Recommend

Repair Quality

Great work on time and delivery

Customer Service

Great

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Damage that occurred in accident is unnoticeable, my truck looks brand new and done in a timely manner.

Likely to Recommend

Overall a great experience

Repair Quality

Great work , looks new and done in a timely manner.

Customer Service

Brian was great and kept me updated with progress of repairs

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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