Buddy Isles Collision
In operation 52 years.
At Buddy Isles Collision, we make you the priority. Our goal is to provide a high level of communication throughout the repair process, by phone, text or email. We are dedicated to giving superior service to each individual customer in their unique circumstance. Here at Buddy Isles Collision, we place our customer needs and safety at the highest level. We excel in meeting or exceeding all expectations when it comes to repairing your vehicle. Our collision center is dedicated to completing your repairs by factory specifications, matching your vehicles distinct color with our in-house paint measuring system and working with the insurance company in getting your vehicle back on the road in pre-accident condition. We guarantee refinish and repairs for the life of the vehicle to ensure you're receiving the best quality start to finish!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Very well satisfied with work done in collision and service department. Only thing I am still puzzled by is the diagnosis charge. I told them the switch on the passenger side was sticking, warranty paid all but that charge. Don't understand why I was charged for diagnosis when they knew the problem. Other than that I am very pleased with all the work. Will definitely used ya'll again and recommend to anyone.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Good outcome, though much longer than original estimated completion date. Though over holidays and poor supply chain delivery of parts.
Customer Service - 4.0/5.0 -
Communication was very good overall but spots where it could have been better.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So I hit a dear. Luckly no one was hurt, just the front end of my wife's car. Buddy Isles Collision did a great job fixing the car. I looked under the hood to look for normal signs that a vehicle has been in a collision. There were none. No missing fasteners, odd bolts, paint over spray, misaligned body components. Looks like new. Also got a free tour of the shop. Very impressive. I like their mission statements hanging from the shop ceiling. I would highly recommend Buddy Isles Collision or repair shop.
Customer Service - 5.0/5.0 -
Employees are friendly and helpfull.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0 -
Nice people to work with
Customer Service - 5.0/5.0 -
Nice people to work with
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very kind and considerate!
Likely to Recommend - 5.0/5.0 -
110% especially after Buddy Isles called and offered to pay the loss.
Repair Quality - 5.0/5.0 -
Thank you for handling everything professionally and reaching out to me. Sorry for the hassle State Farm was.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent team to work with…did a fantastic job!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful!!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
First estimate was low. Wish that first estimate had been a worst case cost, not a best case cost.
Customer Service - 5.0/5.0 -
Everyone was very nice and helpful.
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 1.5/5.0 -
My VW driver's door had always worked great until I got it back from a lengthy stay @ BIC to replace the convertible top. As soon as I picked it up, the door seemed off and wouldn't shut without slamming it. I took it back. Nathaniel explained "it happens" and "yes, it can happen at any time." I don't agree. I think someone/somewhere in the collison department broke it. Now I have another expensive repair facing me. I am not satisfied with this part of my experience. Your staff as a whole is incredible especially Stacey. ~ Rev. Jane
Customer Service - 1.5/5.0 -
Great except this last experience. I won't be back.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I felt like I went through a bait and switch several times. First with the initial quote. Then with several updated quotes where more and more was found. I did find myself thinking when will this end?
Repair Quality - 2.5/5.0 -
While the repair was okay, the customer service was not great and the repair took a long time with many delays, I wanted them to take a good look when I first brought the vehicle in but they did not. An under $400 repair quickly became an over $3500 repair.
Customer Service - 1.5/5.0 -
CS would often committ to a time frame and then have an excuse as to why that time frame could not be kept. The real problem was more that they would say they would call me and then not call. I would not hear the reasons for delays or cost changes until I called you guys more often than not. It was frustrating waiting for a call that would never come.
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
Repairs were completed and owner will not return my calls.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did an excellent job! Looks back new again