Burns Buick GMC Hyundai Honda & Genesis
500 W Rt 70,
Marlton,
NJ
08053
USA
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 2:00 pm |
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, outstanding repairs, and seamless overall experience. Many highlight that vehicles were returned looking brand new, with impeccable paint and body work. Communication stands out as a key strength, with frequent text and phone updates keeping customers informed throughout the repair process, providing peace of mind. Timeliness is another strong point, as numerous customers noted their vehicles were completed ahead of schedule. A few customers mentioned areas for improvement directly in their feedback, including occasional delays, a preference for phone calls over text updates, and one instance of overspray noted during pickup. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.
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Service Quality
"... minor body repairs including painting of panels. Impeccable service from the staff, outstanding body and paint work, and great communication both orally ..."
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"... done when you said it would be. It was clean and you would never know the car had been in an accident. In short the job was extremely well done ."
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"Very communicative. Adhered to timeline. Took me in quickly. Precision work."
"The process was smooth from start to finish. Excellent communication, friendly service and amazing work! Highly recommend!!"
"Noticed paint over spray on roof and top of passenger front door above window. Will have to stop by to have it ..."
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"THEY CONTACTED ME TWICE A WEEK WITH UPDATES ON REPAIR. I was told everything including what type of parts ..."
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"... from the staff, outstanding body and paint work, and great communication both orally and by text messages. A+++"
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"I received texts and voicemails regularly informing me of what was being done."
"Good overall experience very polite however, all communication was initiated by us to them to find out when the car was gonna be done and why it was ..."
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"Yes but the text updates were a bit minimal would have preferred calls"
Christopher
(GMC owner)
reviewed 9/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Bernadett
(Hyundai owner)
reviewed 9/4/26
My Experience - 5.0/5.0 -
Got done in one day as promised
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Harry
(Honda owner)
reviewed 9/4/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Ronnie
(Genesis owner)
reviewed 8/31/26
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Virgilette
(Mercedes-Benz owner)
reviewed 8/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Matthew
(Lexus owner)
reviewed 8/30/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Leonard
(Mini owner)
reviewed 8/29/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Can’t tell anything was repaired and replaced.
Customer Service - 5.0/5.0 -
Great job
Raymond
(Buick owner)
reviewed 8/28/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
Noticed paint over spray on roof and top of passenger front door above window. Will have to stop by to have it addressed. Should have been caught during final inspection.
Deborah
(Hyundai owner)
reviewed 8/28/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleased
Customer Service - 5.0/5.0
Scott
(Volkswagen owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Andria
(GMC owner)
reviewed 8/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great communication, great explanation of how the process works, and the repair looks brand new
Dianne
(Buick owner)
reviewed 8/24/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Joan
(Honda owner)
reviewed 8/21/26
Likely to Recommend - 5.0/5.0 -
Professional, polite service.
Repair Quality - 5.0/5.0 -
Nice job. I can't tell there was ever any damage.
Customer Service - 5.0/5.0
Denise
(Hyundai owner)
reviewed 8/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Michael
(Toyota owner)
reviewed 8/20/26
My Experience - 5.0/5.0 -
I appreciated the frequent updates
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Richard
(Toyota owner)
reviewed 8/19/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Sharon
(Buick owner)
reviewed 8/17/26
My Experience - 5.0/5.0 -
Staff was very courteous and friendly . I was kept in the loop the entire repair. Costs involved were explained completely.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Muthoni
(Genesis owner)
reviewed 8/13/26
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
James
(GMC owner)
reviewed 8/13/26
My Experience - 5.0/5.0 -
I chose Burns Collision at first for convenience however when I picked up my truck it looked as perfect as it did when I first purchased it. Not only was the repair done professionally , it was done ahead of the anticipated completion date. Dealing with Andy Colon made the experience better with his professional approach and communication style to keep me updated throughout the repair process. I would highly recommend Burns Collision team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like it’s brand new again
Customer Service - 5.0/5.0 -
I am completely satisfied and I would rate the customer service I received from Andy Colon’s team as excellent