Butler Collision Center North

4.8 (2,167reviews)
97%
1500 Hall Rd,  North Macon,  GA  31210
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Shop AssistantSparkles

In operation 46 years, 10 years at this location.

State of the art facility with the latest tool and technology to repair todays most advanced vehicles. Dedicated aluminum and carbon repair areas as well as proper equipment to repair aluminum vehicles. Average customer satisfaction rating of 98.5%. Toyota, Lexus, BMW and Nissan trained technicians.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (2,167)

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I personally had a bad expedience bringing my car there. I may be an exception.

Repair Quality

I had minor collision and required to change the bumper skin. I brought my car to Butler collision after they receive the parts. I was told that car will be done in three days. I called three days later and they said it will be done a week later. The technician had not even looked at the car at this point. Following week, when I called, technician had looked at the car and he issued a supplement damage report. I went to see the car next day to understand the this additional damage. He will not show me the car. He also told me that they are waiting for adjuster approval for this supplement damage while adjuster had already approved it. They never checked the email for this approval till I called and talked to adjuster. I had asked them to save my damage parts specially the headlight and the fog light. But they did not save it. I spoke to the Manager. He was very understanding about my frustration. He did reimburse the money for headlight. Because of that I am giving 5 points.

Customer Service

Big talks no walks.

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My Experience

I was kept updated with my repairs every step of the way, everyone at Butler made me feel like a friend, not just a customer, and the fact that my car was done early was an added bonus! I've found my repair shop of choice!

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I was impressed by the way the collision center kept me up to date concerning the repairs. Candance was a pleasure to work e

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My Experience

My car looks just as good the night I drove it off the lot taking it home!!!! Thank you sooo much.😍😗

My Experience

Like the regular updates from the person assigned to our "case" as well as being assigned this person who "handles your "case"

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Repair Quality

Everything went good and the truck looks good

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My Experience

I am missing a strip from the top of the vehicle. Will be bringing it back on 5/17 to be addressed

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My Experience

candace did an amazing job. The manager was super helpful too. Great experience and repair.

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My Experience

Every one was wicked nice got you in and out kept you updated they are awesome

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Took too long

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Lindsey performed flawlessly

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Cadence did a great job. Outstanding customer service by the way.

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Returned Clean