C & L Auto Body of Washington,Llc

4.6 (1,331reviews)
94%
243 Route 31 N,  Washington,  NJ  07882

In operation 6 years.

C&L Auto Body is an MSO with 11 locations throughout Morris, Sussex, Warren, Union, and Middlesex counties in Northern NJ. All of our shops are equipped with all the latest equipment to repair today’s automobiles. We offer Down draft spray booths set up for environmentally friendly Waterborne paints. We use the latest technologies, including eight modern frame machines outfitted with the latest vision computerized frame measuring system for factory spec repairs and a computerized four-wheel alignment system. Our expert staff consists of I-CAR certified technicians. As one of top 20 rated facilities in the county for customer service, our mission is to provide customers with elite auto care. C&L’s high standards are designed to provide you with the best, most professional services that utilize the latest technological advancements in the industry.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • On-Site Car Rental - Enterprise®
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,331)

Likely to Recommend

Repair Quality

Staff helpful and friendly. Repair work is high level, car looks great. Bonus: I was able to drop my rental car there too. Super convenient.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

I am delighted with the workmanship. The car looks brand new...it looks like they washed it....yay...The cost was exactly what was quoted. It was ready a day earlier than promised which saved me the cost of one day of the rental and the work done outstanding. I, also, appreciate the regular text updates and all of the associates couldn't have been kinder. I will highly recommend you.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

I'm very satisfied with the work done on my VW Jetta. Car looks great and was also cleaned inside and out. The staff was very kind and efficient and they kept me updated on the progress of the work the entire time. Thank you so much, C&L

Likely to Recommend

Repair Quality

I was very pleased with the repair of my 2019 VW Jetta as well as the service of C&L Autobody. The repair looks great and the car was returned clean - inside and out. The staff was very professional, efficient and helpful. The car was returned to me in a timely fashion. Absolutely no complaints. Thank you C &L !

Customer Service

The staff was very professional, efficient and helpful. The car was returned to me in a timely fashion

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone did a great job and I’m happy to have my car back. Thank you!

My Experience

Everything was done professionally.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

The other people I spoke with were great and very helpful, however the front desk receptionists want absolutely nothing to do with the phone. You call and they immediately are trying to hang up the phone, half the time they don’t listen and talk over you. I called once, just like hey checking on my car and need some information on hours and payment options and she talked over me, told me that she knows nothing, the computer sends out messages without them being true, and tried to hang up. It was so rushed, and maybe they are busy but I would rather wait on hold until someone is ready rather then call and not get the information needed.

Returned Clean

Likely to Recommend

Repair Quality

Fantastic experience from start to finish! They repaired my car quickly, kept me updated with great communication throughout the whole process, and did a truly professional job.

Customer Service

My Experience

The staff was friendly and helpful, and the repairs to my vehicle were completed before the estimated completion date. Being able to pick up and return my rental car at C&L was also very convenient.

Likely to Recommend

Repair Quality

My repairs were done before the estimated completion date, and my car looks great.

Customer Service

Staff was friendly and helpful.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job

Customer Service

Great

My Experience

Beautiful job and they let me call several times without making me feel like a nuisance. :-) it took almost a week longer than expected, But the car looks absolutely gorgeous.

Likely to Recommend

Repair Quality

Customer Service

Love the job they did. Beautiful.

My Experience

Excellent service from start to finish. The staff was professional, friendly, and kept me informed throughout the repair process. The quality of the work exceeded my expectations, and my Honda looks great. I highly recommend C&L Auto Body. Thank you.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean