C & L Auto Body of Washington,Llc

4.6 (1,331reviews)
94%
243 Route 31 N,  Washington,  NJ  07882

In operation 6 years.

C&L Auto Body is an MSO with 11 locations throughout Morris, Sussex, Warren, Union, and Middlesex counties in Northern NJ. All of our shops are equipped with all the latest equipment to repair today’s automobiles. We offer Down draft spray booths set up for environmentally friendly Waterborne paints. We use the latest technologies, including eight modern frame machines outfitted with the latest vision computerized frame measuring system for factory spec repairs and a computerized four-wheel alignment system. Our expert staff consists of I-CAR certified technicians. As one of top 20 rated facilities in the county for customer service, our mission is to provide customers with elite auto care. C&L’s high standards are designed to provide you with the best, most professional services that utilize the latest technological advancements in the industry.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • On-Site Car Rental - Enterprise®
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,331)

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Customer Service

Wonderful work on the car and customer service. Would definitely use again and recommend to a friend.

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Customer Service

Friendly service, and the work was very well done.

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Never

Repair Quality

Got a text message that my vehicle was there and repairs would start but 2 weeks later found out they sent it to Trenton as a loss and the nightmare started there and never ended. Got updates that my car would be done at a certain date and no one communicated that it wasn't gonna be. When I finally got it back the steering wheel lights wouldn't go on. Couldn't use any of the buttons to scroll music, the horn didn't work. The air conditioner didn't work and makes a horrible noise when turned on. My vehicle went there with almost a full tank of gas but got it back almost empty. The brakes don't work.

Customer Service

There was no communication from there end at all. They never notified me that my car was not gonna be ready and they could never give me a straight answer of when I would get my car back.

Returned Clean

Likely to Recommend

Kenvil

Repair Quality

Tailgate needs to be slammed

Customer Service

Intercommunication between staff could be improved. All turned out well.

My Experience

The car looks fabulous. Thank you for a job well done.

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Repair Quality

Customer Service

Great job! Office staff was friendly and answered any concerns promptly.

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I have been to them before and am glad they are on your list of approved shops

Repair Quality

Customer Service

Very nice people and good repair

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Repair Quality

Looks great. However after my trunk all of a sudden doesn't open. Not sure if correlated or not

Customer Service

Very customer focused to make my experience as easy as possible

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The staff I interacted with was friendly, helpful and informative.

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My Experience

Great job on my repairs. Quick service and very friendly.

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Customer Service

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Customer Service

Still waiting for the new muffler.

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Would not recomend

Repair Quality

Customer Service

Took way too long to fix. Never have an straight answer about the time or issue that is holding the repairs.

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Customer Service

Very friendly and easy to work with.

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