Caliber - Adrian

4.9 (456reviews)
98%
1220 S Main St,  Adrian,  MI  49221

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (456)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with many noting repairs that made their vehicles look brand new. The interior and exterior detailing provided as a complimentary touch was a frequent highlight, often described as an unexpected and delightful surprise. Communication was a standout strength, with customers appreciating regular text and phone updates throughout the repair process, keeping them fully informed at every stage. Timeliness was another key positive, as numerous customers noted their vehicles were completed ahead of schedule. A few customers did mention isolated concerns, including unresolved repairs requiring return visits and delayed follow-up communication, as noted directly in their feedback. Overall, the vast majority of customers expressed high satisfaction and a strong willingness to recommend the shop.
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"... it. Upon completion they made sure my vehicle was returned cleaner than I gave it to them and reviewed the areas that were repaired with me so I could see ..." Read more
"... with the exterior repair and paint. The fact that they cleaned the interior of my car with amazing detail will have becoming back to caliber for all of my ..." Read more
"Treated my daughter with great respect and care. Repair looks outstanding. Stood by our side when insurance company was difficult. Really impressed ..." Read more
"They went above and beyond in ways I didnt expect. They were quick with the job without lacking quality. ..." Read more
"... anticipated, and I was pleasantly surprised to find that the entire interior had been detailed to perfection. Everything was done with such care and attention ..." Read more
"... great job keeping me updated on the repairs, and everything was completed sooner than expected." Read more
"The service was incredibly fast, my car was done a few days before it was estimated to be done. They communicated every step of the way ..." Read more
"Caliper did an excellent job repairing my vehicle; and finished a week ahead of schedule."
"Im not sure when it was promised. It took longer than expected but they did a good job."
"... which I greatly appreciated as a busy mom. They were always quick to respond to my questions through those texts and did the best they could to get my vehicle ..." Read more
"The stagg were very professtional yet friendly.They stayed in contact with me evety 3-4 days to offer updates, etc. Wr had complete confidence in all who ..." Read more
"Amazing local staff. Honest friendly and great communication through every step and process. My vehicle came back to me looking ..." Read more
"All phone calls were positive and professional, plus texts to update me throughout the process."
"... I told them and they said they would call me and its been 5 days and still no call or communication at all." Read more

My Experience

Finished the job a full 4 business days early. The car looks perfect and the detailed interior cleaning was spot on! Thank You!

Likely to Recommend

Repair Quality

The best repair experience I have ever had!

Customer Service

Returned Clean

My Experience

My Experience

Alex kept us informed throughout the whole repair process. We appreciated it.

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Repair Quality

Customer Service

My Experience

Good work, good communication & friendly staff. They completed the job ahead of schedule, which is much appreciated!

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Repair Quality

Customer Service

Returned Clean

My Experience

Pretty good work on the car out there in Monroe Michigan .

My Experience

Easy to work with, very quick and even cleaned my car for me! Staff was kind and friendly. Thank you for making this process simple

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Repair Quality

Communication was great. Repair was done sooner than expected.

Customer Service

My Experience

I very much appreciate the entire team’s great attitude and their availability and willingness to answer my questions. I was pleased with twice per week updates and I am so thankful I was able to get my vehicle back before the long weekend. Big thanks to Alex and the Adrian Team for making this a great experience.

My Experience

My car looks better than than before the accident. Repairs look incredible. Everyone was kind and helpful they stayed after to make sure I was 100 percent satisfied before I left with my car. They even detailed the interior door jambs,glass, even detailed the engine bay! My car looks great, thank you Caliber team..

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Repair Quality

Customer Service

Returned Clean

My Experience

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Returned Clean

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

The car looked like it has never been in an accident

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

My Experience

Caliber went above and beyond. They made sure the at fault party insurance company took care of everything they were at fault for and they detailed my car very nicely. Great communication and very pleased

My Experience

I was kept well informed every step in the process and the car looks amazing. Couldn't have asked for a better experience.

Likely to Recommend

Repair Quality

Customer Service