Caliber - Adrian

4.9 (496reviews)
98%
1220 S Main St,  Adrian,  MI  49221

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (496)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs frequently described as flawless, exceeding expectations, and making vehicles look brand new. Many highlighted the exceptional attention to detail, including complimentary interior and exterior detailing as a welcome surprise. Communication was a standout strength, with customers appreciating daily text and phone updates that kept them informed throughout the repair process. Timeliness was another major highlight, as numerous customers noted their vehicles were completed days or even weeks ahead of schedule. A few customers mentioned minor issues such as quality rework needs or delayed follow-up communication, reflecting areas customers felt could be refined further.
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"The Caliber team were completely professional, thorough, and transparent from the beginning and throughout the entire process of working on my ..." Read more
"Caliber did an amazing job. They exceeded my expectations regarding repairs and finishing touches. Overall I had a great experience with them and would ..." Read more
"Treated my daughter with great respect and care. Repair looks outstanding. Stood by our side when insurance company was difficult. Really impressed with the ..." Read more
"... the exceptional work done at Caliber Collision. The repairs were completed much faster than I anticipated, and I was pleasantly surprised to find that the ..." Read more
"Finished the job a full 4 business days early. The car looks perfect and the detailed interior cleaning was spot ..." Read more
"... updated on the whole process & not to mention, my vehicle was finished earlier than expected & looks better now than when I first bought it. Thank you guys so much! ..." Read more
"Professional,courteous,engaging in decision-making,forthcoming & kept me in the loop,knowledgeable in sharing information about my vehicle and offered the best possible solutions ..." Read more
"Finished a week ahead of schedule."
"Im not sure when it was promised. It took longer than expected but they did a good job."
"... the job without lacking quality. There was also a miscommunication on my part, they called me within 30 minutes to clear everything up. All around, very prompt and ..." Read more
"... few days before it was estimated to be done. They communicated every step of the way and explained things so well. I am very pleased with how everything went with ..." Read more
"Amazing local staff. Honest friendly and great communication through every step and process. My vehicle came back to me looking better ..." Read more
"The company updated us everyday with the progress of our vehicle repairs."
"Yes everyday they were either texting or calling me to give me detailed updates"

My Experience

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My Experience

Easy process, professional staff, and greatly appreciated the clear, consistent communication.

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Repair Quality

They helped me every step of the way. My car was perfect when I got it back, and it was even cleaned! The central location was also amazing, and the service there was top-notch.

Customer Service

Returned Clean

My Experience

Second time using Caliber for repairs. They exceeded my expectations! Definitely recommend!

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Repair Quality

Second time using Caliber for an insurance claim repair. Exceeded expectations! Definitely would recommend!

Customer Service

Returned Clean

My Experience

Fantastic service from scheduling for drop off to picking up my car. Excellent work and they even swept and washed my car!! Thank you for making a crappy situation better!!! I appreciate you all!

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Returned Clean

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Returned Clean

My Experience

Alex and the caliper collision team did an outstanding job! They went the extra mile to guarantee that my car was returned to me as clean and as perfect as possible. The attention to detail and care over quality would make me recommend them as your auto body repair shop. 100/10

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Caliper was recommended to me by a family member and I would 100% do the same

Repair Quality

They did an excellent job in repairing the damage and going above and behind with other small knicks and scratches from standard wear and tear

Customer Service

Very very satisfied

Returned Clean

My Experience

I was given nothing but the most top tier customer service while my car was being serviced. Alex did an amazing job going above and beyond for me

Likely to Recommend

I will be telling everyone I know to use caliber collision

Repair Quality

This was the best experience at caliber collision I have ever had! The customer service was above and beyond and I could not be happier with their speed and professionalism

Customer Service

AMAZING

Returned Clean

My Experience

I really appreciate the time & effort Caliber Collision put into my vehicle repair. From drop off to pick up was amazing. They kept me updated on the whole process & not to mention, my vehicle was finished earlier than expected & looks better now than when I first bought it. Thank you guys so much! I really appreciate the hard work.

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Returned Clean

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Returned Clean

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My Experience

Very courteous and knowledgeable staff

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My Experience

Our jeep was involved in a hit and run so we were responsible to fix our vehicle. The team at Caliber Collision was the bright spot in this situation. They communicated at every step. They were friendly and helpful. They even returned our rental car. I will be sending any work your way that I come across! Thank you!!!

My Experience

My experience was leaps and bounds beyond what I expected. First class operation at this branch.

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Repair Quality

All work done up to par and wonderful face to face service

Customer Service

Again…. The person I dealt with at the counter ….. all I can say is that company doesn’t want to lose him.

My Experience

The updates on the progress of the repairs. Everyone I talked to were very friendly.Felt that our car was in good hands!

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Hopefully I won’t ever have to but will definitely recommend

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Returned Clean

My Experience

You guys were so awesome! Thank you for doing it so fast. Thank you so much.

My Experience

This was easily the most satisfying repair experience I’ve ever had. From communication, arranging and handling of rental, to the apparent quality of the work!

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