Caliber - Alcoa - Northpark
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Treated very well by everyone at Caliber. Got my car back in record time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly, nice and helpful! My car looks great! Thanks guys!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
As a customer- it was great to know the process, to be communicated with daily and in a professional way, for the repairs to be done quickly and beautifully! It was great all around!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Carol Hwang was delightful to work with. She answered all of my initial questions about the estimate and kept me informed each day of the repair progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Went above and beyond my expectations would definitely use them again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Fast, thorough, communicated almost daily with updates, finished ahead of schedule, extremely great customer service! Special kudos to Peter, my service rep in Alcoa Tennessee.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The folks at Caliber are top-notch. I was more than satisfied ever single step of the way. Not only was the body work stunning but I never felt out of the loop in the slightest because of Carol’s frequent updates. I couldn’t overstate how positive this experience was.
Likely to Recommend - 5.0/5.0 -
Friends, neighbors, family... I’d recommend them to any and everyone.
Repair Quality - 5.0/5.0 -
This is my Second experience with caliber collision. Both times I have found them to be professional, communicative and most importantly staffed by talented at auto-body workers. Carol Hwang is top notch. She made The experience easy. I was informed and involved with every decision along the way. Truly a joy to work with. From the moment I dropped the car off and picked up my rental car I was kept in the loop about what was happening with my car. I knew what was being fixed and when it would be ready. Carol Hwang, made sure that I had excellent service and the folks in the shop made my car look new again. I couldn’t have been happier or more strongly recommend a body shop
Customer Service - 5.0/5.0 -
This is my Second experience with caliber collision. Both times I have found them to be professional, communicative and most importantly staffed by talented at auto-body workers. From the moment I dropped the car off and picked up my rental car I was kept in the loop about what was happening with my car. I knew what was being fixed and when it would be ready. Carol Hwang, made sure that I had excellent service and the folks in the shop made my car look new again. I couldn’t have been happier or more strongly recommend a body shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
As ysual! 👌🏻👍🏻
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Peter was amazing
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Both Peter & Darby Were very caring and attentive to our needs, especially with the Covid-19 situation. We felt very well taken care of and our vehicle turned out well. Thank you so much for everything!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber collision treated us very well, and Met and/or exceeded over expectations! Great experience! Thank you!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
wonderful job
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional and courteous. Kept me informed every step of the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Carol was amazing!! They did wonderful on my car and had such amazing service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was very welcoming and informative They kept me updated on the status of my repairs. My car looks beautiful. They did an excellent job repairing my bumper. Thank you so much. I will definitely recommend your services
Likely to Recommend - 5.0/5.0 -
Would recommend highly for quality service and a very friendly and service oriented staff.
Repair Quality - 5.0/5.0 -
Great staff deal with and the work is excellent. Never want an accident that requires auto repairs, but this staff makes the process as painless as possible.
Customer Service - 5.0/5.0 -
See previous comments....great customer service!!