Caliber - Allen - Greenville Rd

4.8 (4,371reviews)
97%
29 Prestige Circle,  Allen,  TX  75002

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (4,371)

My Experience

I was impressed by Caliber Collision’s staff throughout the process of my vehicle repair. I was especially pleased with the service provided my Jeremy Matz and Charles Jones. They were very efficient in keeping me up to date during the repair process.

Likely to Recommend

Repair Quality

I sent a response with comments yesterday.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Repairs completed, good communication.

My Experience

Very helpful customer service

My Experience

I appreciated the fact that I was kept informed during the entire repair process as to the status of my vehicle. My service advisor, Dylan Gayler reviewed all the repairs when I picked up my vehicle. I also appreciated that my GMC was delivered to me cleaned inside and out. Thank you for your great customer service!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Would highly recommend to anyone to needs body damage repair. They were fast, friendly, and communicated everything to me. They answered all my questions and even cleaned my car when they were done! 100/10 recommend!

Customer Service

Returned Clean

My Experience

I was kept in loop with regular notifications on the status of repair. The repair work was clean and professional.

Likely to Recommend

Repair Quality

Customer Service

Kept me in loop throughout the repair service. Work was immaculate. Dropped off my rental car also at same location. Very satisfied with the service.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent service and communication

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was so overwhelmed before I visited this place. Charles took care of me and my vehicle and the time frame worked perfect for us! Thank you!

My Experience

My Experience

I am 200% satisfied

Likely to Recommend

Repair Quality

Customer Service

My Experience

Caliber did an amazing job on my vehicle! I was a bit anxious about how it would turn out, but the results were outstanding. Charles Jones was super responsive and always available to answer my calls. He kept me updated on the process. 5 stars!!! Great experience overall! Thank you!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

From the moment I pulled in the drive until my car was expertly repaired. My Caliber Collision experience was exactly what I needed. The staff was extremely helpful and friendly. My car why is expertly repaired met my every expectation in the staff was genuinely concerned and friendly and my car was delivered and beautiful condition days earlier than expected. Thank you Caliber Collision for making a difficult time completely stress-free.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Job was done satisfactory and very quickly after parts were received.

Customer Service

Returned Clean

My Experience

Service Advisor Dylan Gayler was awesome to work with. The repair was completed faster than expected.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

John was so professional, kind and helpful. He communicated during the entire repair process and went above and beyond with my car. I am so grateful that John was my service advisor!